Terms & Conditions (End User License Agreement)


END USER LICENSE AGREEMENT

 

Last Updated: June7, 2022

 

ACCEPTANCE OF THIS EULA

 

PLEASE READ THIS END USER LICENSE AGREEMENT (“EULA”) CAREFULLY. BY CHOOSING TO TAKE ANY STEP TO DOWNLOAD, SET-UP, INSTALL OR USE ALL OR ANY PORTION OF THE MULTI-VERSE TECHNOLOGIES PRIVATE LIMITED’S (“MULTI-VERSE”) PRODUCT ‘MYn’ (“SOFTWARE”) AND ANY APPLICATION DEVELOPED FOR AND OF THE SOFTWARE FOR ANY PLATFORM (“APP”), OR USING MULTI-VERSE’S SERVICES IN CONNECTION WITH THE SOFTWARE, INCLUDING BUT NOT LIMITED TO: (A) ACCESS TO RESOURCES; AND (B) ACCESS TO CONTENTS THROUGH MULTI-VERSE’S NETWORK AND/OR OTHER NETWORKS OPERATED BY MULTI-VERSE ON THE SOFTWARE / APP (“SERVICES”), YOU (“LICENSEE/ YOU”)YOU (WHETHER A PERSON, ENTITY, ORGANIZATION, BODY CORPORATE, ASSOCIATION OF PERSONS (WHETHER INCORPORATED OR NOT)) (“LICENSEE/ YOU”) (THE TERM LICENSEE INCLUDES AN “INDIVIDUAL USER” (DEFINED BELOW) AND A “BUSINESS USER” (DEFINED BELOW)) ACCEPT AND AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS EULA. IF YOU, INSTALL OR USE THE SOFTWARE YOU REPRESENT THAT YOU HAVE THE CAPACITY TO ENTER INTO THIS EULA LEGALLY. IF YOU ARE USING THE SERVICES ON BEHALF ON ANY ENTITY, YOU REPRESENT AND WARRANT THAT YOU ARE AUTHORISED TO ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS EULA ON SUCH ENTITY’S BEHALF AND THAT SUCH ENTITY AGREES TO BE BOUND BY THIS EULA AND INDEMNIFY MULTI-VERSE FOR ANY VIOLATION OF THIS EULA. BY AGREEING TO THIS EULA, YOU ALSO AGREE TO THE PRIVACY POLICY AND/OR SUCH OTHER TERMS AND POLICIES AS MAY BE ESTABLISHED OR INTRODUCED BY MULTI-VERSE FROM TIME TO TIME.

 

YOU ARE REQUIRED TO REVIEW THIS EULA THOROUGHLY AND ACCEPT THE SAME BY CLICKING THE BUTTON BELOW, PRIOR TO USING THE SOFTWARE/ APP AND ITS SERVICES. IN CASE YOU FIND ANY ERROR IN THIS EULA, YOU MAY COMMUNICATE THE SAME TO MULTI-VERSE IN WRITING AT THE ADDRESS PROVIDED IN CLAUSE 22 OF THIS EULA. IF ANY TERM OF THE EULA IS NOT ACCEPTABLE TO YOU, PLEASE CEASE INSTALLING OR USING THE SOFTWARE FORTHWITH. YOUR CONTNUED USE OF THE SOFTWARE SHALL BE DEEMED TO BE AN ACCEPTANCE BY YOU OF THE TERMS OF THE EULA.

 

THIS EULA MAY BE UPDATED BY MULTI-VERSE FROM TIME TO TIME. ONCE THIS EULA IS AMENDED OR UPDATED, MULTI-VERSE WILL RELEASE THE UPDATED TERMS OF THE EULA IN THE SOFTWARE OR ON MULTI-VERSE’S/ SOFTWARE’S WEB PAGE AT MYN.GLOBAL, RESPECTIVELY. ONCE THE UPDATED/ AMENDED TERMS OF THE EULA ARE RELEASED, THE UPDATED TERMS WILL EFFECTIVELY SUBSTITUTE THE ORIGINAL TERMS OF THE EULA. THE LICENSEE MAY LOGIN INTO THE SOFTWARE/ APP OR VISIT THE WEBSITE TO REVIEW THE LATEST VERSION OF THE TERMS OF THIS EULA AT ANY TIME.

 

This EULA is important because it:

 

·        outlines your legal rights and obligations vis-à-vis the Software/ App;

·        explains the rights you give to MULTI-VERSE when you use the Software/ App;

·        describes the rules you need to follow while using the Services offered on the Software/ App;

·        contains an agreement on how to resolve any disputes that may arise;

·        explains the specific terms upon which you may use the Services offered on the Software/ App;

 

1.                   SOFTWARE REQUIREMENTS

 

1.1.               The use of the Services requires one or more compatible devices, Internet access (fees may apply), and certain software (fees may apply), and may require obtaining updates or upgrades from time to time. High-speed Internet access is recommended.



1.2.               Since use of the Services involves hardware, software and Internet access, the Licensee’s ability to access and use the Services may be affected by the performance of the aforesaid factors. The Licensee acknowledges and agrees that such system requirements, which may be changed from time to time, are the Licensee’s responsibility.

 

 

2.                   OWNERSHIP OF THE SOFTWARE

 

2.1.               The Licensee understands that the Software, the App and all of its Services are the property of MULTI-VERSE and are protected by the Indian and international copyright, trademark and other laws. MULTI-VERSE owns and has the license to use all of the intellectual property rights relating to the Software, the Services, the App, the website, including without limitation, all intellectual property rights protected as trade secrets, copyrights, trademarks, service marks, trade dress, or proprietary or confidential information, whether or not they happen to be registered. However, any third-party software or third-party services made available to the Licensee on the Software/ App are made available under the relevant third-party software license terms which will be applicable to You in case of your use of such software or services.

 

3.                   SOFTWARE LICENSE

 

3.1.               Subject to the terms of this EULA, MULTI-VERSE grants the Licensee a personal, non-exclusive, non-transferable, revocable and limited license to install and use 1 (one) copy of the Software/ App for the Licensee’s personal use. Except as expressly stated herein, this EULA does not grant the Licensee any intellectual property rights in the Software/ App and all rights not expressly granted are reserved by MULTI-VERSE.

 

3.2.               This EULA will be valid for an indefinite period or until terminated in accordance with the terms of this EULA.

 

4.                   AGE REQUIREMENTS

 

4.1.               In order to access the Services of the Software/ App, the Licensee must:

 

(a)    meet the legal age requirements in the respective country the Licensee is intending to use the Services on the Software/ App from;

(b)   have the power to enter into a binding contract with MULTI-VERSE and not be barred from doing so under any applicable law; and

(c)    reside in a country where the Software/ App is made available.

 

4.2.               In case the Licensee does not meet the legal age requirement in the country in which the Licensee intends to use the Software/ App from, the Licensee’s parent or guardian (as the case may be) will be deemed to have accepted the terms of this EULA on the Licensee’s behalf, and in such a case, the parent or guardian (as the case may be) shall be bound by this EULA.

 

5.                   PERSONAS ON THE SOFTWARE/APP

 

5.1.               The Software/ App has 4 (four) different Personas for each User Account and Business User Account, namely ‘MYworld’, ‘MYown’, ‘MYlocal’ and ‘MYwork’ Persona (“Personas”). The default landing homepage for every user will be the ‘MYworld’ page. The user may, thereafter, navigate to any other Persona and consume Content or interact with other Individual Users or Business Users accordingly.

 

5.2.               The interaction with various Personas can be engaged in the following manner:

 

5.2.1.          MYworld:In this social interaction, the app user displays his/her public image and interacts with the universe of MYn. He / She can create, save, record, reproduce, distribute, display, broadcast, transmit and share his/her pictures, videos, memes, views/opinions, audio files, recordings, graphics, and other content that the Licensee makes available on the Software/App (“Content”). The interactions that the Licensee would have with the universe of MYn will be based on the Licensee’s topics of interests viz., sports, politics, entertainment, beauty, fashion etc.

 

5.2.2.          MYlocal:MYn understands that the local environment that the Licensee exists in, plays a pivotal role in the day-to-day interactions of the Licensee. Thus, this Persona enables the users of the Software/App to discover, interact and connect with the persons and entities such as cab service providers, grocery stores, pharmacies, food outlets which are geo-located in proximity to the location of the Licensee.

 

5.2.3.          MYown:This is the segregation of relationships that an Individual User has already established in their lives viz. family, friends, colleagues, acquaintances. Based on the Licensee’s relationship the Licensee can group his/her connections and interact with his/her connections through chat, voice and video calls and share images, files, and audio recordings with his/her connections. The Individual User also has the option to set up and access his private cloud storage and a journaling feature.

 

5.2.3.          MYWorkThis Persona is enabled for your workplace/university. The Licensee’s organization/university can create a Business User Account for social collaboration and communication of the employees/students of the organization/university. In this Persona, the Business User can share work files, documents, photos, audio works with his/her colleagues/peers. The Licensee who has created only an Individual User Account will not be able to access or use the ‘MYwork’ Persona till such time: (i) the Licensee has created a Business User Account in the manner set out in the EULA; (ii) the Individual User has joined a MYwork profile of a workplace/university as the employee/student using the credentials provided by such workplace/university.



6.                   ACCOUNT CREATION

 

6.1.               The Software/App offers allows the Licensee to create 2 (two) types of accounts: (i) user account whereby the Licensee can interact, communicate and mingle with his/her social connections through the interface of the Software/ App and avail the various Services provided on the Software/App (“User Account”); and (ii) business user account on the ‘MYwork’ segment of the Software/App (“Business User Account”) whereby the Licensee can: (a) collaborate and communicate with his/her peers and/or colleagues, working/studying in the same workplace/university as the Licensee; or (b) offers for sale to the users of the App, through the ‘MYlocal’ persona, any goods, which the Licensee has manufactured or is authorized to distribute, market, advertise and/or sell; and/or (c) render service of any description to users of the App, through the ‘MYlocal’ persona, including but is not limited to provision of taxi/cab service, mobility as a service, entertainment, amusement, beauty/grooming and boarding/lodging. To be able to sell goods and/or renders services on the ‘MYlocal’ Persona it is imperative for the Licensee to create a Business User Account on the ‘MYwork’ Persona.

 

6.2.               To get started with using any of the Services offered on the Software/ App, the Licensee is mandatorily required to create an Individual User Account on the Software/ App, by going to the ‘Sign Up’ section of the Software/ App and manually creating the Individual User Account using his/ her email address and/or phone number. The Software/App may employ additional verification steps to ensure that the Licensee is a verified user and may also display the same as a graded metric. The system of verification will ensure that the Licensee earns a verified badge on each stage of additional verification successfully added to his profile and add a trust factor to his/her profile. The Licensee’s participation in additional verification is optional, and he/she may choose to opt out. However, then the Licensee will remain on the base grade of the verification parameter

 

 

6.3.               To create the Individual User Account, the Licensee may be required to provide the following true and correct information (collectively,“Account Information”):

 

#

Information

Requirement

Reason

1.       

Name

Mandatory

For creating an Account to avail the Services.

2.       

Phone number

Mandatory

4.       

Personal email address

Optional

For creating an Account to avail the Services.

5.       

Pin/Biometric

Mandatory

App Access security code

6.       

OTP

Mandatory

For Verification of User

7.       

Know-Your-Customer (KYC) details

Optional

For further proof of identification and creating an environment of trust between users.

8.       

Photograph & Face ID

Optional

9.       

Organization email address

Optional

For accessing ‘MYwork’.

10.       

Topics of Interest

Mandatory to choose minimum 3

To align the posts in the MYworld feed as per user preference

 

 

6.4.               It is hereby clarified that an Account on the Software/ App can be created by just providing the information given in clause 5.3 (2) or (3), and by providing usage of the device’s biometric access system or a security PIN. Further, the user will be asked to verify himself by answering a set of security questions and getting peer verified by 3 other MYn users. The Licensee is provided a unique identification and verification number known as their MYnID. This helps in creating a safe environment on the Software/ App by eliminating fake profiles and helps vendors, communities on the Software/ App to offer their services to the Licensee.

 

              

 

6.5.               6.5. On successful sign-up the Licensee gets access to the ‘MYworld’ and ‘MYlocal’ section of the Software/App whereby the Licensee can communicate and collaborate with his/her social connections as per his/her personality defined within the interface of the Software/ App and avail the services provided on the ‘MYlocal’ persona.

 

6.6.               After completing the steps enumerated in clause 6.2, the Licensee desirous of creating a Business User Account can either: (i) click on the ‘+’ icon of the ‘MyLocal’ Persona which will direct the Licensee to the ‘MYwork’ Persona and thereafter the Licensee can select the role for which the Licensee desires to be onboarded on ‘MYLocal’; or (ii) directly click on the ‘MYwork’ Persona of the Software/App and select the role for which the Licensee desires to be onboarded on ‘MYLocal’.

 

6.7.               To create the Business User Account, the Licensee may in addition to the Account Information stated in clause 6.3 be required to provide the following true and correct information:

 

Information

Requirement

Reason

KYC details such as;

  • (i)GST/TAN No.
  • (ii)GST Registration Certificate.
  • (iii)License No.
  • (iv)Registration Certificate
  • (v)Aadhar No./PAN No

Mandatory (for selling any goods or rendering services on MYlocal

To verify the genuineness and authenticity of persons selling goods and/or providing services on ‘MYLocal’

KYC details such as;

  • (i)for vehicles- registration certificate, PUC certificate, fitness certificate and insurance certificate; and
  • (ii)for drivers- Aadhar/PAN no., driving license, front page of bank passbook and certificate of police verification.

Mandatory (for cab service providers)

To verify the genuineness and authenticity of persons selling goods and/or providing services on ‘MYLocal’

6.8.               After providing the aforesaid details, the Business User Account of the Licensee is successfully created. Thereafter, the Licensee can click on the ‘MYwork’ Persona and proceed to update his/her profile which profile would be visible to the users of the App on the ‘MYlocal’ Persona. The Licensee can upload on his profile a brief description, price, images, videos and graphics of the products sold/services offered by him/her and the Licensee can also inform the users of the App of any discounts, offers, schemes being offered by the Licensee.

 

6.9.               The Licensee has the right to change or delete his/her personal data, Account Information and User Content submitted on the Software/ App through their Account in the manner prescribed except the mandatory fields which are important to be able to access the Software/App. In case of a Business User Account, in the event of any change in the details as mentioned in clause 6.7, the Licensee will immediately inform MULTI-VERSE of the same.

6.10                   The Licensee acknowledges and understands that it may take up to 48 (forty-eight) hours or more to validate and activate the Account and receive a ‘verification badge’. The Licensee further agrees that it will not disclose its account details (including the password) to anyone and will notify MULTI-VERSE immediately of any unauthorized use of his/ her Individual User Account or Business User Account. The Licensee understands that the Licensee is responsible for all activities that occur in respect of the Individual User Account or the Business User Account, irrespective of whether the Licensee is aware of them or not.The Licensee hereby authorizes Multi-Verse or any third-party agency appointed by Multi-Verse to conduct background verifications to validate the information provided by the user including his/her personal background, professional/work license etc

 

6.11.               MULTI-VERSE reserves the right to add, edit, modify, delete any information (including Individual User Account or Business User Account Information), in the event the same, in MULTI-VERSE’s sole discretion, is in breach of any applicable law and/ or this EULA and/or any of MULTI-VERSE’s policies at any time. MULTI-VERSE reserves the right to force forfeiture of any Account that remains inactive for a period of 120 (one hundred and twenty) days or violates any intellectual property rights or misleads other users or breaches any applicable laws or the terms of this EULA or policies of MULTI-VERSE. Further, MULTI-VERSE reserves the right to reclaim any Account (along with the Account Information) on behalf of the businesses or individuals that hold legal claims or intellectual property right claims over such Account Information.

 

6.12.               The Licensee understands and acknowledges that the Licensee is responsible for (i) safeguarding the Individual User Account and/or Business User Account details, including any passwords / pin used to access the Account and the Software/ App; and (ii) entire use of the Software/ App and its Services, including any purchases made or payment obligations arising under the Account.



PAYMENTS

 

7.1.               While individuals creating only an Individual User Account (“User”) can access, upload Content, view and browse the Software/App without making any payments. Any individual, organization, body corporate, association of persons (whether incorporated or not) which has created a Business User Account on the Software/App to either sell goods to the users of the Software/App or render any kind of services to the users of the Software/App (“Business User”) will be required to make payment of a monthly subscription amount to MULTI-VERSE on or before the [●] of every month (“Monthly Subscription Amount”). The Business User shall also be required to make an upfront payment of such amount (“Upfront Subscription Amount”) as shall be prescribed by MULTI-VERSE for creating a Business User Account on Software/ App and execute such documentation as may be prescribed by MULTI-VERSE in this regard. A Business User will be responsible for all applicable fees and charges incurred, including applicable taxes. The Monthly Subscription Amount and Upfront Subscription Amount are collectively referred to as “Subscription Amount”.

 

7.2.               The Subscription Amount payable by the Business User shall be non-refundable, non-adjustable and non-negotiable and the Business User shall be liable to pay the same irrespective of inter alia: (i) the quantum or value of transactions undertaken by the Business User on the Software/App; (ii) whether or not the Business User has availed the subscription or been able to generate any revenue or business on the Software/App.

 

7.3.               The Business User shall make payment of the Subscription Amount to MULTI-VERSE by using third party wallets and/or payment gateways available on the Software/App. MULTI-VERSE shall in no manner be responsible for any incident, transaction or occurrence of event of any nature, that occurs between the third-party wallet/payment gateway and the Business User including monetary transactions of any nature. The Business User is required to abide by the terms of usage, conditions rules and regulations of the third party wallet/ payment gateway.

 

7.4.               The Business User is responsible for the accuracy and authenticity of the payment information provided by him/her, including the bank account number/credit card details and any other information requested during the process of making payment of the Subscription Amount. The Business User represents and warrants that the Business User has the right to use any credit card, debit card or any other instrument through which payment of Subscription Amount has been made by the Business User. The Business User agrees and acknowledges that MULTI-VERSE shall not be liable and in no way be held responsible for any losses whatsoever, whether direct, indirect, incidental or consequential, including without limitation any losses due to delay in processing of payment instruction or any credit card/debit card fraud.

 

7.5.               MULTI-VERSE reserves the right to change, terminate or otherwise amend the Subscription Amount and billing cycles at its sole discretion. The aforesaid amendments shall be effective upon the amended terms of this EULA being released on the Software/App. The continued use of the Software/App by the Business User after the release of the amended or updated terms by MULTI-VERSE shall will be deemed to be implied consent by the Business User of the updated terms and conditions.

 

7.6               The Licensee may make payments to third parties as part of the Licensee’s use of the Software/ App and its Services, through third party wallets which are made available on the Software/ App. It is hereby clarified that the Software/ App is only a platform which connects users and organisations with each other to facilitate sharing of ideas and collaborations. Notwithstanding anything contained in this EULA, in no case shall MULTI-VERSE be responsible for any incident, transaction, or occurrence of event of any nature, that occurs between the Licensee and any third party on the Software/ App including any monetary transactions of any nature.

 

               The Licensee hereby agrees, accepts and admits that the payment facility provided by MULTI-VERSE on the Software/App is neither a banking nor a financial service, but by making available third party wallets and/or payment gateways on the Software/App, MULTI-VERSE is merely enabling and facilitating the transactions entered into between the Licensee and the third party. Further, by making available the aforesaid payment facility, the MULTI-VERSE neither acts as a trustee nor fiduciary with respect to transaction or transaction price.



RESTRICTIONS

 

 

               The Licensee shall not reproduce or attempt to reproduce the Software/ App, in whole or in part or any MULTI-VERSE Content (defined below);

 

8.1.               sell, assign, sub-license, disclose or otherwise transfer or make available the Software/ App, in whole or in part, to any third party;

 

8.2.               access the Software/ App from any source other than Google Play Store or Apple App Store or such other marketplaces authorized by MULTI-VERSE;

 

8.3.               side load the Software/ App or download or share an .apk or any other executable file of the Software/ App or use the Software/ App on any jailbroken device;

 

8.4.               send unwanted or unsolicited bulk emails, postings, contact requests, SMS (text messages), instant messages or similar electronic communication or engage in phising activities.

 

8.5.               stalk, harass or harm another user or any third party on the Software/ App;

 

8.6.               exploit or endanger or is harmful to any minor/ child;

 

8.7.               promote or support terror or hate groups;

 

8.8.               contain false and misleading claims about vaccination safety and//or health related information;

 

8.9.               depict or encourage self harm, suicide or self destruction;

 

8.10.               depict animal cruelty or extreme violence towards animals;

 

8.11.               impersonate or attempt to impersonate any person or entity or deceive or mislead any person or entity about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;

 

8.12.               use the Services offered by the Software/ App to promote competing services;

 

8.13.               use the Software/ App to provide services to third parties, except in accordance with the terms of this EULA and the Privacy Policy (available at www.myn.global (https://www.myn.global).)

 

8.14.            implement, use, sell, distribute, transfer or permit any third party to implement, use, sell, distribute or transfer the Software/ App (and all the intellectual property rights thereto) for the purpose of profit making;

 

8.15.            copy, alter, amend, run by mount or create any derivative work based on the Software/ App or any part or component thereof, data released to any mobile communication terminal’s internal memory by the Software/ App and interactive data between client terminal and server’s terminal during the operation of the Software/ App. For avoidance of doubt, the forms of restricted use include, but are not limited to, the creation of plug-ins, add-on programs or any unauthorized third-party tools/ services that access or try to access the Software/ App or its source code and other co-relative systems;

 

8.16.            remove, delete or alter any proprietary notices or marks (including without limitation, the copyright statements) on the Software/ App;

 

8.17.            re-engineer, de-compile, disassemble, alter, translate or reverse-engineer the Software/ App (or its source code) or any part or component thereof;

 

8.18.            use any technology or automated system such as scripts, spiders, offline readers or bots in order to collect or disseminate usernames, passwords, email addresses, KYC details or other data stored on the Software/ App;

 

8.19.            use the Software/ App to take any action to threaten the security of the network, server, any other account on the Software/ App, without permission; attempting, without permission, to detect, scan or test the weakness of the Software/ App or its network system;

 

8.20.            introduce or attempt to introduce any virus, trojan, bug, bots, worms or any other malicious program on the Software/ App or the website of the Software/ App designed to interrupt, destroy or limit the functionality of any computer resource;

 

8.21.            use the Software/ App to deliver, publish, transmit or store any content that contravenes the laws of any country, or threatens the unity, integrity, national security/ defense or social stability of any country or threatens public order and peace or harms the religious, political, racial, geographical or ethnic sentiments of any persons, or is insulting to any other nation (including India) and threatens the sovereignty or the friendly relations of India with foreign states;

 

8.22.            use the Software/ App to deliver, publish, transmit or store any content that causes incitement to the commission of any cognisable offense or prevents investigation of any offense;

 

8.23.            publish, deliver, transmit or store any content that is inappropriate, insulting, defamatory, libelous, obscene (including pornographic content), lascivious, appeals to prurient interest, violent, pedophilic, invasive of another’s privacy (including bodily privacy), artificially morphed images of an individual, insulting or harassing on the basis of gender, racially or ethnically objectionable or is against the laws of any country or promotes prostitution or provision of sexual service in any manner;

 

8.24.            publishes, delivers, transmits any information that is patently false, untrue and is written or published in any form with an intent to mislead or harass any person, entity or agency for financial gain or cause injury to any person;

 

8.25.            use the Software/ App to publish, deliver, transmit or store any content that infringes the intellectual property rights, proprietary rights, know how, trade secrets or other legal rights of any third party which the Licensee does not have right, power, authority or license to use;

 

8.26.            sells, leases, lends, spreads or sub-licenses the Software/ App and/ or its Services or gain profits from using the Software/ App and/or its Services; and

 

8.27.            use the Software/ App and its Services in any other illegal manner (including relating to or encouraging money laundering or gambling), for any illegal purpose or in any form which is in contravention of the terms of this EULA.

 

9.                   DE-ACTIVATION OF ACCOUNT

 

9.1.               The Individual User may choose to de-activate his/her Individual User Account in the manner specified in the Software/App which will automatically result in deletion of all the Individual User Account information, subject to applicable laws. The Individual User hereby acknowledges that the deleted data will not be recovered, and the User bears the risk associated with such action. Further, the Individual User understands that MULTI-VERSE may store and preserve such deleted data of the Individual User on its servers for a certain period to comply with applicable laws.

 

9.2.               The Business User who registers itself through ‘MYwork’ can cancel its subscription to the Software/ App and de-activate its Business User Account at any time via the relevant application marketplace on its Device. Such cancellation will become effective 30 (thirty) days from the date on which the cancellation was received and accepted. Please note that cancellation of the subscription by such Business User has no bearing on an active subscription for which such Business User has already been charged. Upon cancellation, the Business User will continue to have access to the Services (subject to this EULA), until the end of the month for which the Business User has already been charged. Upon, the cancellation of the Business User Account becoming effective all the Business User Account information will be deleted subject to applicable law. Further, the Business User understands that MULTI-VERSE may store and preserve such deleted data of the Individual User on its servers for a certain period to comply with applicable laws.

 

 

10.                   RIGHT TO REMOVE USER CONTENT

 

10.1.               In the event, MULTI-VERSE either on its own or on receipt of a complaint by any third party, is of the prima facie opinion that any User Content uploaded by the Individual User and/or the Business User on the Software/App is in violation of the terms of this EULA or Privacy Policy, MULTI-VERSE may forthwith and without offering the Individual User/Business User any opportunity to put forth any representation or appeal, remove or block such User Content from the Software/App. In respect of such removal, MULTI-VERSE shall not in any manner be responsible or liable to the Individual User/Business User for the same.

 

10.2.               MULTI-VERSE shall on receipt of any direction, notification, order, judgment, decree, award, from any court of competent jurisdiction, tribunal, judicial or quasi-judicial authority, government department, agency. ministry or any governmental authority, directing, mandating or requiring MULTI-VERSE to remove or take down any User Content uploaded, posted, transmitted, reproduced or distributed on the Software/App, forthwith remove such User Content from the Software/App and for such removal MULTI-VERSE shall not in any manner be responsible, liable or answerable to the Individual User/Business User.

 

11.                   TERMINATION OF LICENSE

 

11.1.               If the Licensee breaches any of the terms contained in this EULA or the Privacy Policy; MULTI- VERSE, at its sole and absolute discretion, can immediately terminate, suspend in part or whole, or restrict the Licensee’s right to access or use the Software/ App (including its Services) without any notice. MULTI-VERSE reserves the right, at its sole discretion and in all instances, to determine whether the Licensee has or has not complied with any provision of this EULA.

 

11.2.               Once the license is terminated or suspended, the Licensee may not be entitled, if MULTI- VERSE deems so, to continue to use the Services under the same Account, a different Account or re-register under a new Account, and the Licensee’s right to use the Software/ App will immediately cease.

 

11.3.               Any suspension or termination will not affect the Licensee’s obligations towards MULTI-VERSE under this EULA, which by their nature are intended to survive such suspension or termination.

 

11.4.               Any suspension or termination shall not entitle a Business User to claim refund of any payments made towards subscription of Services offered on the Software/ App in accordance clause 7, above.

 

12.                   SOFTWARE/ APP UPDATES/ USE OF LICENSEE’S DEVICE

 

12.1.               MULTI-VERSE reserves the right to unilaterally change or restrict the functional aspects of the Software/ App for the purpose of business development or pursuant to directions from any governmental authority or in course of compliance with applicable laws and MULTI-VERSE takes no responsibility whatsoever in respect of any damages suffered by the Licensee as a result of such change or restriction on the Software/ App.

 

12.2.               MULTI-VERSE reserves the right to amend or suspend the Services on the Software/ App at any time and without any prior notice to the Licensee. MULTI-VERSE will not be responsible to the Licensee or any third party for MULTI-VERSE’s exercise of its right to amend or suspend the Services offered on the Software/ App or the Software/ App itself.

 

12.3.               In order for MULTI-VERSE to provide the Software/ App to the Licensee, MULTI-VERSE may require virtual access rights to and/or use of the Licensee’s Device that the Licensee uses to access the Software/ App. For example, use of the Device’s processor, location and storage to complete the relevant Software/ App installation or need to access the Licensee’s contact list to provide certain interactive functions within the Software/ App.

 

12.4.               MULTI-VERSE will provide further information regarding how the Software/ App uses and accesses the Licensee’s device either (i) within the Software/ App; or (ii) in the manner prescribed by the relevant app store. The Licensee agrees to give MULTI-VERSE the access to and use of the Device and the Licensee acknowledges that if it does not provide MULTI-VERSE with such right of use or access, the Licensee may not be able to enjoy the Software/ App (or certain features of the Software/ App).

 

12.5.               MULTI-VERSE is not responsible for any third-party charges that the Licensee incurs (including any charges from the internet service providers) in relation to the use of the Software/ App by the Licensee.

 

13.                THIRD PARTY CONTENT AND SERVICES

 

13.1.            The Services offered by the Software/ App may be integrated with or may otherwise interact with third party applications, websites, micro-applications and services to make the Services available to the Licensee. These third-party applications or micro-applications may have their own terms and conditions of use and privacy policies and the Licensee’s use of these third-party applications on their Devices will be governed by and subject to such terms and conditions and privacy policies. MULTI-VERSE is not responsible for and does not endorse, support or guarantee the lawfulness, accuracy or reliability of any content submitted to, transmitted or displayed on the Software/ App (or the website), including content provided by users of the Software/ App or by our advertisers or by the micro-applications registered deployed and integrated on our Software/ App. The Licensee acknowledges and agrees that by using the Software/ App, the Licensee may be exposed to content which is inaccurate, misleading, defamatory, offensive or unlawful. Further, the Licensee acknowledges and agrees that the Software/ App is only a platform connecting the Licensee with other users and third parties offering goods and services and that by using the Software/ App, the Licensee may be exposed to services or micro-applications which may be harmful or fraudulent in nature. Any reliance on or use of any content/ micro-application on or accessible from the Software/ App by the Licensee is at the Licensee’s own risk and MULTI-VERSE shall not be responsible for any claims/ liabilities arising out of such use in any manner whatsoever.

 

13.2.            MULTI-VERSE does not guarantee the quality, reliability or suitability of any third party services, programs or websites provided, made available, advertised or linked through the Software/ App and MULTI-VERSE will not bear any responsibility for the Licensee’s use of or relationship with any such third party services, including any payment obligations or fees that the Licensee may incur by use of such third party services or their websites accessed through the Software/ App.

 

14.                ADVERTISING

 

14.1.            As a principle, MULTI-VERSE will not use any personal data shared by you to serve any targeted advertisements. MULTI-VERSE may include advertising on the Software/ App. The Licensee agrees that MULTI-VERSE may integrate, display and/or otherwise communicate advertising content on the Software/ App in the ‘MYworld’ in the manner set out in more detail in the Privacy Policy available at: myn.global.

 

15.                INTELLECTUAL PROPERTY RIGHTS

 

15.1.            For purposes of this EULA, (i) “MULTI-VERSE Content” means the Services, and all information and/ or content that you see, hear or otherwise experience on the Software/ App including but not limited to text, graphic, images, music, software, audio, video, stills, works of authorship of any kind, and information or other materials that are posted, transmitted, displayed, generated or otherwise made available through the Software/ App; (ii) “User Content” means any content that the Licensee makes available on the Software/ App, and shall include the Content, however, it does not include Account Information.

 

15.2.            MULTI-VERSE does not claim ownership rights in any User Content that the Licensee makes available through the use of the Software/ App. By displaying, publishing or making available any User Content on or through the Software/ App, the Licensee grants MULTI-VERSE a non- exclusive, fully paid and royalty free, worldwide, limited license to use, modify, delete from, add to, publicly perform, publicly display, reproduce, translate and create derivative works of such User Content, including without limitation, distributing part of all of the User Content in any media format through any media channel.

 

15.3.            The Licensee hereby grants to MULTI-VERSE, a sub-licensable, irrevocable, perpetual and worldwide license to commercially use and exploit, wholly and without limitation, any and all of the User Content and/or part thereof, through any and all modes, media and formats for the following:(i) to advertise, publicize and/or promote the User Content in connection with the use, sale, performance and/or distribution of the User Content including displaying advertisements on or within the User Content or charging the Licensee fees to access and view the User Content; (ii) to communicate to the public, the User Content through all modes and mediums now known or invented and/or developed in future, including but not limited to, broadcast or through any other present future broadcast media; and (iii) to synchronize the User Content with other content in any manner and to any extent whatsoever . The Licensee acknowledges and confirms that it shall not be entitled to receive any revenue and/or any part thereof generated on account of inclusion of the User Content in any commercial campaign for the Software/ App by MULTI- VERSE. Licensee also agrees to waive any “moral rights” (or the equivalent under applicable law), such as the right to be identified as the author of the User Content, the right to object to derogatory treatment of such User Content.

 

15.4.            MULTI-VERSE grants the Licensee a license as described in clause 3.1 above. The Services made available through the Software/ App are not sold or transferred to the Licensee and MULTI-VERSE and its licensors, if any, retain ownership of all copies of the Software/ App (including the website), software applications, data, content, visuals, stills, etc. even after installation on the Licensee’s personal computer, mobile handsets, tablets, wearable devices, smart speakers, IoT devices, smart-home hubs and/or other devices (“Devices”). The Licensee will not use, copy, adapt, modify, prepare derivate works based upon, distribute, license, sell, transfer, publicly display, transform, stream, broadcast or otherwise exploit MULTI- VERSE’s Content, except as expressly permitted in this EULA, without MULTI-VERSE’s express prior written consent. No license or rights are granted to the Licensee by implication or otherwise under any intellectual property rights owned or controlled by MULTI-VERSE or its licensors, except for the licenses and rights expressly granted in this EULA.

 

15.5            MULTI-VERSE will be entitled to use the brand and logo of the Business Users for its promotional activities.

 

16.                ERRORS, INACCURACIES AND OMISSIONS

 

16.1.            Occasionally there may be information on the Software/ App that contain errors, inaccuracies or omissions that may relate to descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information on the Software/ App or on any related website is inaccurate at any time without prior notice.

 

16.2.            We undertake no obligation to update, amend or clarify information on the Software/ App or on any related website except as required by law. No specified update or refresh date applied in the Services or on any related website should be taken to indicate that all information on the Software/ App or on any related website has been modified or updated.

 

16.3.            Furthermore, there may be occasions when the Services on the Software/ App are interrupted for scheduled maintenance or upgrades, for emergency repairs, or due to failure of telecommunications links and equipment that are beyond MULTI-VERSE’s control, that may further result in loss of certain or all content, features, and functionalities.

 

17.                DISCLAIMER OF WARRANTIES

 

17.1.            The Licensee expressly agrees that use of the Software/ App (including its Services) thereon is at its sole risk. The Software/ App and its Services are provided on an “as is” and “as available” basis. MULTI-VERSE expressly disclaims any and all liabilities, warranties, representations, conditions, or indemnities of any kind, whether express or implied including, but not limited to any and all liabilities and warranties of fitness for a particular use or purpose, non-infringement, title, operability, condition, value, accuracy of data and system integration.

 

17.2.            MULTI-VERSE and/or its affiliates expressly disclaim any liabilities and warranties regarding security, accuracy, reliability, timeliness and performance of the Software/ App or that the Software/ App and its Services will be error free or that any errors will be corrected. No advice or information provided to you by MULTI-VERSE will create any liability or warranty that is not expressly stated in this EULA.

 

17.3.            17.3. MULTI-VERSE and/or its affiliates expressly disclaim any and all responsibility and/or liability in relation to any transaction undertaken by the Licensee with any Business User on the ‘MYlocal’ Persona of the App. All contractual/ commercial terms agreed upon between the Licensee and the Business User are agreed upon between the Licensee and the Business User alone and MULTI-VERSE does not in any manner exercise any power, influence, control or in any manner involve itself in determining the price that is payable by the Licensee to the Business User in relation to the sale of the goods or provision of services.

 

17.4.            MULTI-VERSE makes no representations, warranties or guarantees in relation to inter alia: (i) the quality, fitness or reliability of the goods or services offered for sale on the Platform and/or (ii) the solvency, financial wherewithal, competency and ability of the Individual Users who enter into transactions with the Business Users

 

17.5.            MULTI-VERSE makes no representations concerning, and does not guarantee, the accuracy of the Services offered on the Software/ App, including but not limited to, any information provided through the Software/ App or their applicability to the Licensee’s individual circumstances.

 

17.6.            MULTI-VERSE does not review the User Content submitted by the Licensee. MULTI-VERSE does not necessarily endorse any opinion contained in such User Content. MULTI-VERSE makes no warranties or representations, express or implied, about the User Content, including as to its legality or accuracy.

 

17.7.            The Individual User understands and acknowledges that a Business User registered on MYworld may send the User push notifications or advertisements depending on the Business User’s own terms and conditions. MULTI-VERSE shall not be responsible for any interaction between the User and the Business User. The Individual User acknowledges and agrees that the Software/ App is only a platform being provided by MULTI-VERSE to the Individual User to interact with various users including the Business Users.

 

18.                REPRESENTATIONS, WARRANTIES, UNDERTAKINGS AND INDEMNITY

 

18.1.            The Licensee covenants that it shall:

 

(a)    comply with any and all applicable laws and/or such other rules and guidelines as may be applicable to the Licensee;

(b)   comply with all of the Licensee’s wireless carrier’s / data provider’s terms and conditions;

(c)    not breach any of the terms set forth in this EULA;

(d)   verify and affirm the accuracy and truthfulness of all the information the Licensee provides to MULTI-VERSE; and

(e)    not upload any information on the Software/ App that will infringe any third party rights, including without limitation, intellectual property rights and rights of privacy or publicity.

 

18.2.            In addition to the above, Business User, to the extent applicable, covenants that:

 

(a)    To the extent the Business User is a company, partnership entity or other entity:

(i)   it is duly incorporated, organized and validly existing under the laws of country in which it is incorporated

(ii)    it has full power and authority to enter into, execute and deliver this EULA and to carry out its obligations under this EULA. The execution and delivery of this EULA has been duly authorized by all required corporate action of the Business User, and no other corporate action on its part is necessary to authorize the execution or delivery of this EULA; and

(iii)   the execution, delivery and performance by it of this EULA complies with its constitution documents.


(b)    The execution, delivery and performance of this EULA by itself and the matters contemplated hereby do not and will not violate the provisions of any law or any rule made pursuant to any law or any guideline or other requirements or order of any governmental body or regulatory authority (whether or not having the force of law) and that all requirements of any such law, guidelines, direction or order have been fully complied with and satisfied;


(c)    The Business User has obtained and shall continue to obtain and maintain all the necessary consents, authorizations, permits, licenses, approvals, permissions and sanctions that may be required by the Business User under applicable law in relation to the products sold by the Business User and/or services offered by the Business User;


(d)    All products sold pursuant to this EULA are not and will not be subject to any health, safety, defect or product quality recall or prohibitive order of any governmental authority or otherwise not disallowed to be sold through online sales or prohibited under any applicable law;


(e)    There is no action, suit, proceeding, claim, arbitration, inquiry or investigation pending against the Business User, its activities, properties or assets or for its winding up which may materially affect its financial condition. It is not a party to or subject to the provisions of any order, writ, injunction, judgment or decree of any court or governmental authority or instrumentality which affects the business or interests of the Business User;


(f)    There are no restrictions, hindrances or encumbrances of any nature, which in any manner restrict the performance of the obligations by the Business User under this Agreement;


(g)    The Business User Trademarks and all the rights title and interest in such Business User Trademarks are the sole property of the Business User or its licensors and the Business User Trademarks do not infringe or pass off the trademarks or logos or service marks or other intellectual property rights of any third party and there is no claim, action or proceeding pending before any governmental authority that prevents or prohibits the Business User from using or exploiting the Business User Trademarks under this EULA;


(h)    All the information, data, content, pictures, description of the products/ services listed on the Software/App by the Business User are true, correct, accurate and not misleading in any manner;


(i)    All information or data uploaded or transmitted by Business User on the Software/App, or to the Individual User shall be free from any virus, worm, defect, trojan horse, or any other feature designed to damage or degrade in any manner the performance of the Software/App; and


(j)    The Business User will not in any manner host, display, upload, modify, publish, transmit, update or share any information that is objectionable

 

18.3.            In addition to the above, the Licensee agrees, acknowledges and confirms the following:


a    MULTI-VERSE and/or its affiliates (including their directors, officers and/or employees) accept no responsibility for any legal or financial events or outcomes arising out of the use of the Software/ App;


b    The Services offered on the Software/ App are for personal or commercial use.


c    the Licensee will use the Software/ App and its Services in a manner consistent with any and all applicable laws and regulations;


d    the Licensee will not falsify its identity or misrepresent itself or any other user or any third party, in any way, on the Software/ App; and


e    all advertisements/ notifications received by the Licensee through a third party registered on the ‘MYworld’ are advertisements/ notifications of such third party and MULTI-VERSE is not responsible for the same.

 

18.4.            The Licensee will indemnify, defend, and hold harmless MULTI-VERSE, MULTI-VERSE’s licensors and affiliates and our respective directors, officers, employees, contractors, agents and representatives, from and against any and all claims, causes of action, demands, liabilities, losses, costs or expenses (including, but not limited to, reasonable attorneys’ fees and expenses) arising out of or relating to any of the following matters:

 

(a)    Licensee’s access to and use of the Software/ App;

(b)   Licensee’s violation of any of the provisions of this EULA;

(c)    Licensee’s violation of any rules, regulations, acts or laws that are in force or that may come into force from time to time;

(d)   any activity related to Licensee’s Account by the Licensee or any other person accessing the Software/ App through the Licensee’s Account, including without limitation, negligent or wrongful conduct; or

(e)    Licensee’s violation of any third party rights.

 

18.5.            MULTI-VERSE reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the Licensee, in which event the Licensee hereby agrees, undertakes and confirms to cooperate with MULTI-VERSE in asserting any available defenses.

 

19.                DUTIES AND OBLIGATIONS OF THE BUSINESS USER

 

19.1.            The goods sold/ service provided by the Business User through the Software/App shall be of merchantable quality and fitness. The Business User shall be liable for any loss caused to the MULTI-VERSE and/or the Individual User due to any negligence of the Business User in respect of the goods and/or the services sold through the Software/App;

 

19.2.            The Business User shall ensure and confirm that he/she understands the language of the Software/App and shall ensure that he/she chooses the language that he/she bests understands from amongst the languages that the Software/App supports;

 

19.3.            The Business User, who is engaged in rendering services, shall ensure that the service to the Individual User is provided in a safe, courteous, effective and timely manner;

 

19.4.            The Business User shall not engage, assist, and/or abate in commission of any unlawful or illegal activity on the Software/App;

 

19.5.            The Business User shall ensure that the Device on which the App is installed is not unavailable, switched off or out of coverage area while a transaction for goods or services is underway between the Individual User and the Business User;

 

19.6.            The Business User shall not, either directly or indirectly, engage in any conduct that inter alia: (i) damages the reputation or causes inconvenience in any manner to the Multi-Verse or the Software/App; or (ii) brings upon negative publicity upon the Multi-Verse or the Software/App or showcases Multi-Verse or the Software/App in a bad light;

 

19.7.            The Business User shall not, at any time, exaggerate or over-emphasize the characteristics attributes, of the goods and/or services offered by it on the Software/App so as to mislead the Individual Users of the Software/App and shall ensure that the aforesaid description is in compliance with applicable law;

 

19.8.            The Business User shall not engage in any unfair trade practice while selling any goods or services through the Software/App;

 

19.9.            The Business User, who is engaged in rendering services, shall ensure that the service to the Individual User is provided in a safe, courteous, effective and timely manner;

 

19.10.            If and to the extent the Business User collects, accesses, uses, stores, records, or otherwise process any personally identified or identifiable information such as name, age, gender, email address, physical address, phone number, in any form that can be linked to a specific individual (“Personal Information”) the Business User shall comply with applicable data protection laws, rules and regulations governing the collection, use, protection, breach notification, retention, disclosure of Personal Information including but not limited to Information Technology Act, 2000 and the Information Technology (Reasonable Security practices and procedures and sensitive personal data or information) Rules, 2011 including any requirements applicable to storage or cross-border transfer of Personal Information outside India; and

 

19.11.            Business User, who is a publisher of news and current affairs, will have to comply with such additional compliances and furnish such relevant details to relevant governmental authority, department or regulator as may be required under applicable law. MULTI-VERSE and its affiliates shall in no manner be responsible or liable if the Business User fails to furnish such information in accordance with applicable law.

20.                LIMITATION OF LIABILITY

 

20.1.            To the maximum extent permissible by applicable laws, in no event will MULTI-VERSE and/or its affiliates be liable to you for any damages whatsoever, including without limitation, indirect, incidental, special, punitive or consequential damages, or lost profits, arising out of, or in connection with, your use of the Software/ App or its Services and/or MULTI-VERSE’s Content, whether or not the damages are foreseeable, and/or whether or not MULTI-VERSE has been advised of the possibility of such damages in advance. In the event you are in a jurisdiction that does not allow limitation of liability in the manner stated hereinabove, the limitation shall apply to you to the extent permitted by applicable laws. If you are dissatisfied with the Services on the Software/ App, your sole and exclusive remedy is to discontinue using the Services and the Software/ App.

 

20.2.            Except as otherwise required by applicable law, any claim or cause of action arising out of or relating to your use of the Software/ App and/or our relationship with you, must be brought within 30 (thirty) days of the occurrence of the event giving rise to the claim or cause of action, or the same will be deemed to be forever barred.

 

20.3.            MULTI-VERSE and/or its affiliates shall, under no circumstances whatsoever, be liable for any delay and/or default in performance under this EULA caused by an event beyond their reasonable control, including but not limited to, war, accident, lock-down, act of god, pandemic, industrial action, embargo or a delay, failure or default by you, your wireless carrier, or any other supplier of goods or services to MULTI-VERSE or to you.

 

20.4.            MULTI-VERSE AND/OR ITS AFFILIATES DISCLAIM ANY LIABILITIES AND WARRANTIES REGARDING SECURITY, ACCURACY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE SOFTWARE/ APP OR THAT THE SERVICES ON THE SOFTWARE/ APP WILL BE ERROR FREE OR THAT ANY ERRORS WILL BE CORRECTED OR THE SERVICES OFFERED BY THIRD PARTIES ON THE PLATFORM OF THE SOFTWARE/ APP WILL NEVER RESULT IN ANY LIABILITY FOR THE LICENSEE. NO ADVICE OR INFORMATION PROVIDED TO YOU BY MULTI-VERSE WILL CREATE ANY LIABILITY OR WARRANTY THAT IS NOT EXPRESSLY STATED IN THIS EULA.

 

21.                CLASS ACTION WAIVER

 

Where permitted under the applicable law, the Licensee agrees that it may bring claims against MULTI-VERSE only in its individual capacity and not as a plaintiff or class member in any purported class or representative action. Unless both MULTI-VERSE and the Licensee, as a party to this EULA agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

 

22.                ARBITRATION

 

22.1.            In the event of any disputes, differences or claims arising in connection with this EULA, during its subsistence and/or after their termination in any manner whatsoever, including the validity and/or construction and/or interpretation of any of the sections hereof or anything done or omitted to be done pursuant hereto, the parties entering into this EULA shall to the fullest extent possible, try to settle the disputes, differences or claims in the first instance by prompt and good faith negotiations between themselves.

 

22.2.            Any dispute that is not resolved within 30 (thirty) days of the occurrence thereof shall be referred to and finally settled by way of arbitration in Bangalore, under the Arbitration and Conciliation Act, 1996, as amended from time to time (the “Arbitration Act”). The arbitration shall be conducted by a sole arbitrator appointed in accordance with the Arbitration Act.

 

22.3.            The seat, place and venue of the arbitration proceedings shall be Bangalore, India and the language of the arbitral proceedings shall be English. All aspects of the arbitration shall be treated as confidential. The law governing this arbitration agreement shall be the law of India.

 

22.4.            The arbitrator shall have the power to grant any legal or equitable remedy or relief available under applicable law, including injunctive relief (whether interim and/ or final) and specific performance. For avoidance of doubt, each party to the dispute shall be entitled to apply to the appropriate court of competent jurisdiction for interim or interlocutory relief in respect of such arbitration.

 

22.5.            The arbitrator shall also have the power to decide on any dispute regarding the validity of this clause 18.

 

22.6.            During the course of any arbitration under this clause 18, except for the matters under dispute and subject to any interim reliefs/ orders granted by courts/ or the arbitrator, the parties entering into this EULA shall continue to exercise their remaining respective rights and fulfil their remaining respective obligations under this EULA.

 

22.7.            The parties entering into this EULA shall participate in good faith to reasonably expedite (to the extent practicable) the conduct of any arbitral proceedings commenced under this EULA.

 

22.8.            The arbitrator shall render a written and reasoned award in writing at the earliest and in its award, also, decide on and apportion the costs and reasonable expenses (including reasonable fees of counsel) incurred in the arbitration. Any arbitral award or measures ordered by the arbitrator: (a) may be specifically enforced by any court of competent jurisdiction; and (b) shall be final and binding on the parties entering into this EULA.

 

23.                GOVERNING LAW AND JURISDICTION

 

This EULA shall be strictly governed by and constructed in accordance with the laws of India and subject to Section 18 hereinabove, the courts of Bangalore, India shall have exclusive jurisdiction over any disputes arising from this EULA or use of the Services and the Software/ App.

 

24.                CHANGES TO THIS EULA

 

MULTI-VERSE reserves the right to change the terms of this EULA at any time for any reasons deemed fit by MULTI-VERSE, including but not limited to, improving the existing functions or features of the Software/ App, adding new functions or features to the Services offered on the Software/ App, reasonable technical adjustments to the Software/ App, ensuring the effectivity of security features of the Software/ App, and adjustments to the Software/ App pursuant to legal or regulatory compliance requirements. Any changes that we make will become a part of this EULA and the terms with you when they are posted and as such, you are required to regularly check this page. MULTI-VERSE may choose to notify you of any changes to this EULA by way of push notifications and/or pop-ups and/or e-mails within the Software/ App. Your continued use of our Software/ App will constitute your agreement to any changes made to this EULA by MULTI-VERSE. If you do not wish to continue using the Software/ App under the new version of the terms of this EULA, you may terminate your Account by contacting MULTI-VERSE. The last date on which the terms of this EULA were revised is set forth at the top of this document.

 

25.                PRIVACY POLICY

 

With Licensee’s use of the Software/ App and its Services, MULTI-VERSE will collect certain information as set forth in more detail in our Privacy Policy, which is hereby incorporated by reference. The Privacy Policy is available at https://www.myn.global/privacy.html.  

 

26.                CONTACT INFORMATION

 

If you have any questions about the terms of this EULA or the Software/ App or the Services offered on the Software/ App, please contact (the Grievance Officer and the Nodal Officer of the Company)MULTI-VERSE at [email protected] Your grievances, if any, will be redressed within the period prescribed under applicable law.

 

Entity Name: MULTI-VERSE TECHNOLOGIES PRIVATE LIMITED

 

Registered Office Address:#41/1, New No.35, Second Floor, Nanjappa Road, Shantinagar, Bengaluru - 560027

 

Grievance Officer

Sanidhya Saroj

 

Contact Details: [email protected]