Terms & Conditions (End User License Agreement)

END USER LICENSE AGREEMENT

Last Updated: March 29, 2023

ACCEPTANCE OF THIS EULA

PLEASE READ THIS END USER LICENSE AGREEMENT (“EULA”) CAREFULLY. BY CHOOSING TO TAKE ANY STEP

TO DOWNLOAD, SET-UP, INSTALL OR USE ALL OR ANY PORTION OF THE MULTI-VERSE TECHNOLOGIES

PRIVATE LIMITED’S (“MULTI-VERSE”) PRODUCT ‘MYn’ (“SOFTWARE”) AND ANY APPLICATION DEVELOPED

FOR AND OF THE SOFTWARE FOR ANY PLATFORM (“APP”), OR USING MULTI-VERSE’S SERVICES IN

CONNECTION WITH THE SOFTWARE, INCLUDING BUT NOT LIMITED TO: (A) ACCESS TO RESOURCES; AND

(B) ACCESS TO CONTENTS THROUGH MULTI-VERSE’S NETWORK AND/OR OTHER NETWORKS OPERATED BY

MULTI-VERSE ON THE SOFTWARE / APP (“SERVICES”), YOU (WHETHER A PERSON, ENTITY, ORGANIZATION,

BODY CORPORATE, ASSOCIATION OF PERSONS (WHETHER INCORPORATED OR NOT)) (“LICENSEE/ YOU”)

(THE TERM LICENSEE INCLUDES AN “INDIVIDUAL USER” (DEFINED BELOW) AND A “BUSINESS USER”

(DEFINED BELOW)) ACCEPT AND AGREE TO BE BOUND BY ALL THE TERMS AND CONDITIONS OF THIS EULA.

IF YOU, INSTALL OR USE THE SOFTWARE YOU REPRESENT THAT YOU HAVE THE CAPACITY TO ENTER INTO

THIS EULA LEGALLY. IF YOU ARE USING THE SERVICES ON BEHALF ON ANY ENTITY, YOU REPRESENT AND

WARRANT THAT YOU ARE AUTHORISED TO ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS EULA

ON SUCH ENTITY’S BEHALF AND THAT SUCH ENTITY AGREES TO BE BOUND BY THIS EULA AND INDEMNIFY

MULTI-VERSE FOR ANY VIOLATION OF THIS EULA. BY AGREEING TO THIS EULA, YOU ALSO AGREE TO THE

MULTI-VERSE FROM TIME TO TIME.

YOU ARE REQUIRED TO REVIEW THIS EULA THOROUGHLY AND ACCEPT THE SAME BY CLICKING THE

BUTTON BELOW, PRIOR TO USING THE SOFTWARE/ APP AND ITS SERVICES. IN CASE YOU FIND ANY ERROR

IN THIS EULA, YOU MAY COMMUNICATE THE SAME TO MULTI- VERSE IN WRITING AT THE ADDRESS

PROVIDED IN CLAUSE 26 OF THIS EULA. IF ANY TERM OF THE EULA IS NOT ACCEPTABLE TO YOU, PLEASE

CEASE INSTALLING OR USING THE SOFTWARE FORTHWITH. YOUR CONTNUED USE OF THE SOFTWARE

SHALL BE DEEMED TO BE AN ACCEPTANCE BY YOU OF THE TERMS OF THE EULA.

THIS EULA MAY BE UPDATED BY MULTI-VERSE FROM TIME TO TIME. ONCE THIS EULA IS AMENDED OR

UPDATED, MULTI-VERSE WILL RELEASE THE UPDATED TERMS OF THE EULA IN THE SOFTWARE OR ON

MULTI-VERSE’S/ SOFTWARE’S WEB PAGE AT WWW.MYN.GLOBAL (https://myn.global), RESPECTIVELY.

ONCE THE UPDATED/ AMENDED TERMS OF THE EULA ARE RELEASED, THE UPDATED TERMS WILL

EFFECTIVELY SUBSTITUTE THE ORIGINAL TERMS OF THE EULA. THE LICENSEE MAY LOGIN INTO THE

SOFTWARE/ APP OR VISIT THE WEBSITE TO REVIEW THE LATEST VERSION OF THE TERMS OF THIS EULA AT

ANY TIME.

This EULA is important because it:

 outlines your legal rights and obligations vis-à-vis the Software/ App;

 explains the rights you give to MULTI-VERSE when you use the Software/ App;

 describes the rules you need to follow while using the Services offered on the Software/ App;

 contains an agreement on how to resolve any disputes that may arise;

 explains the specific terms upon which you may use the Services offered on the Software/ App;

1. SOFTWARE REQUIREMENTS

1.1. The use of the Services requires one or more compatible devices, Internet access (fees may apply),

and certain software (fees may apply), and may require obtaining updates or upgrades from time

to time. High-speed Internet access is recommended.

1.2. Since use of the Services involves hardware, software and Internet access, the Licensee’s ability to

access and use the Services may be affected by the performance of the aforesaid factors. The

Licensee acknowledges and agrees that such system requirements, which may be changed from

time to time, are the Licensee’s responsibility.

2. OWNERSHIP OF THE SOFTWARE

2.1. The Licensee understands that the Software, the App and all of its Services are the property of

MULTI-VERSE and are protected by the Indian and international copyright, trademark and other

laws. MULTI-VERSE owns and has the license to use all of the intellectual property rights relating

to the Software, the Services, the App, the website, including without limitation, all intellectual

property rights protected as trade secrets, copyrights, trademarks, service marks, trade dress, or

proprietary or confidential information, whether or not they happen to be registered. However,

any third-party software or third-party services made available to the Licensee on the Software/

App are made available under the relevant third-party software license terms which will be

applicable to You in case of your use of such software or services.

3. SOFTWARE LICENSE

3.1. Subject to the terms of this EULA, MULTI-VERSE grants the Licensee a personal, non- exclusive,

non-transferable, revocable and limited license to install and use 1 (one) copy of the Software/

App for the Licensee’s personal use. Except as expressly stated herein, this EULA does not grant

the Licensee any intellectual property rights in the Software/ App and MULTI-VERSE content , and

all rights not expressly granted are reserved by MULTI-VERSE.

3.2. This EULA will be valid for an indefinite period or until terminated in accordance with the terms of

this EULA.

4. AGE REQUIREMENTS

4.1. In order to access the Services of the Software/ App, the Licensee must:

(a) meet the legal age requirements in the respective country the Licensee is intending to use

the Services on the Software/ App from;

(b) have the power to enter into a binding contract with MULTI-VERSE and not be barred from

doing so under any applicable law; and

4.2. In case the Licensee does not meet the legal age requirement in the country in which the Licensee

intends to use the Software/ App from, the Licensee’s parent or guardian (as the case may be) will

be deemed to have accepted the terms of this EULA on the Licensee’s behalf, and in such a case,

the parent or guardian (as the case may be) shall be bound by this EULA.

5. PERSONAS ON THE SOFTWARE/APP

5.1. The Software/ App has 4 (four) different Personas for each User Account and Business User

Account, namely ‘MYworld’, ‘MYown’, ‘MYlocal’ and ‘MYwork’ Persona (“Personas”). The default

landing homepage for every user will be the ‘MYworld’ page. The user may, thereafter, navigate

to any other Persona and consume Content or interact with other Individual Users or Business

Users accordingly.

5.2. The interaction with various Personas can be engaged in the following manner:

5.2.1. MYworld: In this social interaction, the app user displays his/her public image and

interacts with the universe of MYn. He / She can create, save, record, reproduce,

distribute, display, broadcast, transmit and share his/her pictures, videos, memes,

views/opinions, audio files, recordings, graphics, and other content that the Licensee

makes available on the Software/App (“Content”). The interactions that the Licensee

would have with the universe of MYn will be based on the Licensee’s topics of interests

viz., sports, politics, entertainment, beauty, fashion etc.

5.2.2. MYlocal: MYn understands that the local environment that the Licensee exists in, plays a

pivotal role in the day-to-day interactions of the Licensee. Thus, this Persona enables the

users of the Software/App to discover, interact and connect with the persons and entities

such as cab service providers, grocery stores, pharmacies, food outlets which are geo-

located in proximity to the location of the Licensee.

5.2.3. MYown: This is the segregation of relationships that an Individual User has already

established in their lives viz. family, friends, colleagues, acquaintances. Based on the

Licensee’s relationship the Licensee can group his/her connections and interact with

his/her connections through chat, voice and video calls and share images, files, and audio

recordings with his/her connections. The Individual User also has the option to set up and

access his private cloud storage and a journaling feature.

5.2.4. MYwork: This Persona is enabled for your workplace/university. The Licensee’s

organization/university can create a Business User Account for social collaboration and

communication of the employees/students of the organization/university. In this Persona,

the Business User can share work files, documents, photos, audio works with his/her

colleagues/peers. The Licensee who has created only an Individual User Account will not

be able to access or use the ‘MYwork’ Persona till such time: (i) the Licensee has created

a Business User Account in the manner set out in the EULA; (ii) the Individual User has

joined a MYwork profile of a workplace/university as the employee/student using the

credentials provided by such workplace/university.

6. ACCOUNT CREATION

6.1. The Software/App offers allows the Licensee to create 2 (two) types of accounts: (i) user account

whereby the Licensee can interact, communicate and mingle with his/her social connections

through the interface of the Software/ App and avail the various Services provided on the

Software/App (“User Account”); and (ii) business user account on the ‘MYwork’ segment of the

Software/App (“Business User Account”) whereby the Licensee can: (a) collaborate and

communicate with his/her peers and/or colleagues, working/studying in the same

workplace/university as the Licensee; or (b) offers for sale to the users of the App, through the

‘MYlocal’ persona, any goods, which the Licensee has manufactured or is authorized to distribute,

market, advertise and/or sell; and/or (c) render service of any description to users of the App,

through the ‘MYlocal’ persona, including but is not limited to provision of taxi/cab service, mobility

as a service, entertainment, amusement, beauty/grooming and boarding/lodging. To be able to

sell goods and/or renders services on the ‘MYlocal’ Persona it is imperative for the Licensee to

create a Business User Account on the ‘MYwork’ Persona.

6.2. To get started with using any of the Services offered on the Software/ App, the Licensee is

mandatorily required to create an Individual User Account on the Software/ App, by going to the

‘Sign Up’ section of the Software/ App and manually creating the Individual User Account using

his/ her email address and/or phone number. The Software/App may employ additional

verification steps to ensure that the Licensee is a verified user and may also display the same as a

graded metric. The system of verification will ensure that the Licensee earns a verified badge on

each stage of additional verification successfully added to his profile and add a trust factor to

his/her profile. The Licensee’s participation in additional verification is optional, and he/she may

choose to opt out. However, then the Licensee will remain on the base grade of the verification

parameter.

6.3. To create the Individual User Account, the Licensee may be required to provide the following true

and correct information (collectively, “Account Information”):

Information

Requirement

Reason

Name

Mandatory

For creating an Individual User

Account to avail the Services.

Phone number

Mandatory

Personal email address

Optional

For creating an Individual User

Account to avail the Services.

Pin/Biometric

Mandatory

App Access security code.

OTP

Mandatory

For Verification of the Individual

User.

Know-Your-Customer (“KYC”)

details.

Optional

For further proof of

identification and creating for

Individual User Account

Geo- Location

Mandatory

For creating a geo-fence to

provide accurate details to the

Individuals Users of the App on

the ‘MYlocal’ persona

Photograph and Face ID

Optional

To create an environment of

trust between the users of the

App.

9. .

Organization email address

Optional

For accessing ‘MYwork’.

10. .

Topics of Interest

Mandatory to

choose

minimum 3

To align the posts in the

MYworld feed as per user

preference

6.4. [It is hereby clarified that an Account on the Software/ App can be created by just providing the

information given in clause 6.3 (2) or (3), and by providing usage of the device’s biometric access

system or a security PIN. Further, the Individual User will be asked to verify himself by answering

a set of security questions and getting peer verified by 3 other MYn users. The Licensee is provided

a unique identification and verification number known as their MYnID. This helps in creating a safe

environment on the Software/ App by eliminating fake profiles and helps vendors, communities

on the Software/ App to offer their services to the Licensee.]

6.5. On successful sign-up the Licensee gets access to the ‘MYworld’ and ‘MYlocal’ section of the

Software/App whereby the Licensee can communicate and collaborate with his/her social

connections as per his/her personality defined within the interface of the Software/ App and avail

the services provided on the ‘MYlocal’ persona.

6.6. After completing the steps enumerated in clause 6.2, the Licensee desirous of creating a Business

User Account can either: (i) click on the ‘+’ icon of the ‘MyLocal’ Persona which will direct the

Licensee to the ‘MYwork’ Persona and thereafter the Licensee can select the role for which the

Licensee desires to be onboarded on ‘MYLocal’; or (ii) directly click on the ‘MYwork’ Persona of

the Software/App and select the role for which the Licensee desires to be onboarded on ‘MYLocal’.

6.7. To create the Business User Account, the Licensee may in addition to the Account Information

stated in clause 6.3 be required to provide the following true and correct information:

Information

Requirement

Reason

KYC details such as;

(i) GST/TAN No.

(ii) GST Registration

Certificate.

(iii) License No.

(iv) Registration

Certificate.

(v) Aadhar No./PAN No.

Mandatory (for selling

any goods or rendering

services on MYlocal)

To verify the

genuineness and

authenticity of persons

selling goods and/or

providing services on

‘MYLocal’

KYC details such as:

(i) for vehicles-

registration certificate,

PUC certificate, fitness

certificate and

insurance certificate;

and

(ii) for drivers-

Aadhar/PAN no.,

driving license, front

page of bank passbook

and certificate of

police verification.

Mandatory (for cab

service providers)

To verify the

genuineness and

authenticity of cab

service providers on

‘MYLocal’

In addition to theaforesaid information, the Licensee may be required to provide such additional

information as may specified on the Software/App.

6.8. After providing the aforesaid details, the Business User Account of the Licensee is successfully

created. Thereafter, the Licensee can click on the ‘MYwork’ Persona and proceed to update his/her

profile which profile would be visible to the users of the App on the ‘MYlocal’ Persona. The

Licensee can upload on his profile a brief description, price, images, videos and graphics of the

products sold/services offered by him/her and the Licensee can also inform the users of the App

of any discounts, offers, schemes being offered by the Licensee.

6.9. The Licensee has the right to change or delete his/her personal data, Account Information and

User Content submitted on the Software/ App through their Account in the manner prescribed

except the mandatory fields which are important to be able to access the Software/App. In case

of a Business User Account, in the event of any change in the details as mentioned in clause 6.7,

the Licensee will immediately inform MULTI-VERSE of the same.

6.10. The Licensee acknowledges and understands that it may take up to 48 (forty-eight) hours or more

to validate and activate the Account and receive a ‘verification badge’. The Licensee further agrees

that it will not disclose its account details (including the password) to anyone and will notify

MULTI-VERSE immediately of any unauthorized use of his/ her Individual User Account or Business

User Account. The Licensee understands that the Licensee is responsible for all activities that occur

in respect of the Individual User Account or the Business User Account, irrespective of whether

the Licensee is aware of them or not.

6.11. MULTI-VERSE reserves the right to add, edit, modify, delete any information (including Individual

User Account or Business User Account Information), in the event the same, in MULTI-VERSE’s sole

discretion, is in breach of any applicable law and/ or this EULA and/or any of MULTI-VERSE’s

policies at any time. MULTI-VERSE reserves the right to force forfeiture of any Account that

remains inactive for a period of 120 (one hundred and twenty) days or violates any intellectual

property rights or misleads other users or breaches any applicable laws or the terms of this EULA

or policies of MULTI-VERSE. Further, MULTI-VERSE reserves the right to reclaim any Account (along

with the Account Information) on behalf of the businesses or individuals that hold legal claims or

intellectual property right claims over such Account Information.

6.12. The Licensee understands and acknowledges that the Licensee is responsible for (i) safeguarding

the Individual User Account and/or Business User Account details, including any passwords / pin

used to access the Account and the Software/ App; and (ii) entire use of the Software/ App and its

Services, including any purchases made or payment obligations arising under the Account.

7. PAYMENTS

7.1. While individuals creating only an Individual User Account (“User”) can access, upload Content,

view and browse the Software/App without making any payments. Any individual, organization,

body corporate, association of persons (whether incorporated or not) which has created a

Business User Account on the Software/App to either sell goods to the users of the Software/App

or render any kind of services to the users of the Software/App (“Business User”) will be required

to make payment of a monthly subscription amount to MULTI-VERSE on or before the [●] of every

month (“Monthly Subscription Amount”). The Business User shall also be required to make an

upfront payment of such amount (“Upfront Subscription Amount”) as shall be prescribed by

MULTI-VERSE for creating a Business User Account on Software/ App and execute such

documentation as may be prescribed by MULTI-VERSE in this regard. A Business User will be

responsible for all applicable fees and charges incurred, including applicable taxes. The Monthly

Subscription Amount and Upfront Subscription Amount are collectively referred to as

“Subscription Amount”.

7.2. The Subscription Amount payable by the Business User shall be non-refundable, non-adjustable

and non-negotiable and the Business User shall be liable to pay the same irrespective of inter alia:

(i) the quantum or value of transactions undertaken by the Business User on the Software/App;

(ii) whether or not the Business User has availed the subscription or been able to generate any

revenue or business on the Software/App.

7.3. The Business User shall make payment of the Subscription Amount to MULTI-VERSE by using third

party wallets and/or payment gateways available on the Software/App. MULTI-VERSE shall in no

manner be responsible for any incident, transaction or occurrence of event of any nature, that

occurs between the third-party wallet/payment gateway and the Business User including

monetary transactions of any nature. The Business User is required to abide by the terms of usage,

conditions rules and regulations of the third party wallet/ payment gateway.

7.4. The Business User is responsible for the accuracy and authenticity of the payment information

provided by him/her, including the bank account number/credit card details and any other

information requested during the process of making payment of the Subscription Amount. The

Business User represents and warrants that the Business User has the right to use any credit card,

debit card or any other instrument through which payment of Subscription Amount has been

made by the Business User. The Business User agrees and acknowledges that MULTI-VERSE shall

not be liable and in no way be held responsible for any losses whatsoever, whether direct, indirect,

incidental or consequential, including without limitation any losses due to delay in processing of

payment instruction or any credit card/debit card fraud.

7.5. MULTI-VERSE reserves the right to change, terminate or otherwise amend the Subscription

Amount and billing cycles at its sole discretion. The aforesaid amendments shall be effective upon

the amended terms of this EULA being released on the Software/App. The continued use of the

Software/App by the Business User after the release of the amended or updated terms by MULTI-

VERSE shall will be deemed to be implied consent by the Business User of the updated terms and

conditions.

7.6. The Licensee may make payments to third parties as part of the Licensee’s use of the Software/

App and its Services, through third party wallets which are made available on the Software/ App.

It is hereby clarified that the Software/ App is only a platform which connects users and

organisations with each other to facilitate sharing of ideas and collaborations. Notwithstanding

anything contained in this EULA, in no case shall MULTI-VERSE be responsible for any incident,

transaction, or occurrence of event of any nature, that occurs between the Licensee and any third

party on the Software/ App including any monetary transactions of any nature.

7.7. The Licensee hereby agrees, accepts and admits that the payment facility provided by MULTI-

VERSE on the Software/App is neither a banking nor a financial service, but by making available

third party wallets and/or payment gateways on the Software/App, MULTI-VERSE is merely

enabling and facilitating the transactions entered into between the Licensee and the third party.

Further, by making available the aforesaid payment facility, the MULTI-VERSE neither acts as a

trustee nor fiduciary with respect to transaction or transaction price.

8. RESTRICTIONS

The Licensee shall not reproduce or attempt to reproduce the Software/ App, in whole or in part

or any MULTI-VERSE Content (defined below);

8.1. sell, assign, sub-license, disclose or otherwise transfer or make available the Software/ App, in

whole or in part, to any third party;

8.2. access the Software/ App from any source other than Google Play Store or Apple App Store or such

other marketplaces authorized by MULTI-VERSE;

8.3. side load the Software/ App or download or share an .apk or any other executable file of the

Software/ App or use the Software/ App on any jailbroken device;

8.4. send unwanted or unsolicited bulk emails, postings, contact requests, SMS (text messages), instant

messages or similar electronic communication or engage in phising activities.

8.5. stalk, harass or harm another user or any third party on the Software/ App;

8.6. exploit or endanger or is harmful to any minor/ child;

8.7. promote or support terror or hate groups;

8.8. contain false and misleading claims about vaccination safety and//or health related information;

8.9. depict or encourage self harm, suicide or self destruction;

8.10. depict animal cruelty or extreme violence towards animals;

8.11. impersonate or attempt to impersonate any person or entity or deceive or mislead any person or

entity about the origin of the message or knowingly and intentionally communicates any

information which is patently false or misleading in nature but may reasonably be perceived as a

fact;

8.12. use the Services offered by the Software/ App to promote competing services;

8.13. use the Software/ App to provide services to third parties, except in accordance with the terms of

this EULA and the Privacy Policy (available at www.myn.global (https://www.myn.global).)

8.14. implement, use, sell, distribute, transfer or permit any third party to implement, use, sell,

distribute or transfer the Software/ App (and all the intellectual property rights thereto) for the

purpose of profit making;

8.15. copy, alter, amend, run by mount or create any derivative work based on the Software/ App or

any part or component thereof, data released to any mobile communication terminal’s internal

memory by the Software/ App and interactive data between client terminal and server’s terminal

during the operation of the Software/ App. For avoidance of doubt, the forms of restricted use

include, but are not limited to, the creation of plug-ins, add-on programs or any unauthorized

third-party tools/ services that access or try to access the Software/ App or its source code and

other co-relative systems;

8.16. remove, delete or alter any proprietary notices or marks (including without limitation, the

8.17. re-engineer, de-compile, disassemble, alter, translate or reverse-engineer the Software/ App (or

its source code) or any part or component thereof;

8.18. use any technology or automated system such as scripts, spiders, offline readers or bots in order

to collect or disseminate usernames, passwords, email addresses, KYC details or other data stored

on the Software/ App;

8.19. use the Software/ App to take any action to threaten the security of the network, server, any other

account on the Software/ App, without permission; attempting, without permission, to detect,

scan or test the weakness of the Software/ App or its network system;

8.20. introduce or attempt to introduce any virus, trojan, bug, bots, worms or any other malicious

program on the Software/ App or the website of the Software/ App designed to interrupt, destroy

or limit the functionality of any computer resource;

8.21. use the Software/ App to deliver, publish, transmit or store any content that contravenes the laws

of any country, or threatens the unity, integrity, national security/ defense or social stability of any

country or threatens public order and peace or harms the religious, political, racial, geographical

or ethnic sentiments of any persons, or is insulting to any other nation (including India) and

threatens the sovereignty or the friendly relations of India with foreign states;

8.22. use the Software/ App to deliver, publish, transmit or store any content that causes incitement to

the commission of any cognisable offense or prevents investigation of any offense;

8.23. publish, deliver, transmit or store any content that is inappropriate, insulting, defamatory,

libelous, obscene (including pornographic content), lascivious, appeals to prurient interest,

violent, pedophilic, invasive of another’s privacy (including bodily privacy), artificially morphed

images of an individual, insulting or harassing on the basis of gender, racially or ethnically

objectionable or is against the laws of any country or promotes prostitution or provision of sexual

service in any manner;

8.24. publishes, delivers, transmits any information that is patently false, untrue and is written or

published in any form with an intent to mislead or harass any person, entity or agency for financial

gain or cause injury to any person;

8.25. use the Software/ App to publish, deliver, transmit or store any content that infringes the

intellectual property rights, proprietary rights, know how, trade secrets or other legal rights of any

third party which the Licensee does not have right, power, authority or license to use;

8.26. sells, leases, lends, spreads or sub-licenses the Software/ App and/ or its Services or gain profits

from using the Software/ App and/or its Services; and

8.27. use the Software/ App and its Services in any other illegal manner (including relating to or

encouraging money laundering or gambling), for any illegal purpose or in any form which is in

contravention of the terms of this EULA.

9. DE-ACTIVATION OF ACCOUNT

9.1. The Individual User may choose to de-activate his/her Individual User Account in the manner

specified in the Software/App which will automatically result in deletion of all the Individual User

Account information, subject to applicable laws. The Individual User hereby acknowledges that

the deleted data will not be recovered, and the User bears the risk associated with such action.

Further, the Individual User understands that MULTI-VERSE may store and preserve such deleted

data of the Individual User on its servers for a certain period to comply with applicable laws.

9.2. The Business User who registers itself through ‘MYwork’ can cancel its subscription to the

Software/ App and de-activate its Business User Account at any time via the relevant application

marketplace on its Device. Such cancellation will become effective 30 (thirty) days from the date

on which the cancellation was received and accepted. Please note that cancellation of the

subscription by such Business User has no bearing on an active subscription for which such

Business User has already been charged. Upon cancellation, the Business User will continue to

have access to the Services (subject to this EULA), until the end of the month for which the Business

User has already been charged. Upon, the cancellation of the Business User Account becoming

effective all the Business User Account information will be deleted subject to applicable law.

Further, the Business User understands that MULTI-VERSE may store and preserve such deleted

data of the Individual User on its servers for a certain period to comply with applicable laws.

10. RIGHT TO REMOVE USER CONTENT

10.1. In the event, MULTI-VERSE either on its own or on receipt of a complaint by any third party, is of

the prima facie opinion that any User Content uploaded by the Individual User and/or the Business

User on the Software/App is in violation of the terms of this EULA or Privacy Policy, MULTI-VERSE

may forthwith and without offering the Individual User/Business User any opportunity to put forth

any representation or appeal, remove or block such User Content from the Software/App. In

respect of such removal, MULTI-VERSE shall not in any manner be responsible or liable to the

Individual User/Business User for the same.

10.2. MULTI-VERSE shall on receipt of any direction, notification, order, judgment, decree, award, from

any court of competent jurisdiction, tribunal, judicial or quasi-judicial authority, government

department, agency. ministry or any governmental authority, directing, mandating or requiring

MULTI-VERSE to remove or take down any User Content uploaded, posted, transmitted,

reproduced or distributed on the Software/App, forthwith remove such User Content from the

Software/App and for such removal MULTI-VERSE shall not in any manner be responsible, liable

or answerable to the Individual User/Business User.

11. TERMINATION OF LICENSE

11.1. If the Licensee breaches any of the terms contained in this EULA or the Privacy Policy; MULTI-

VERSE, at its sole and absolute discretion, can immediately terminate, suspend in part or whole,

or restrict the Licensee’s right to access or use the Software/ App (including its Services) without

any notice. MULTI-VERSE reserves the right, at its sole discretion and in all instances, to determine

whether the Licensee has or has not complied with any provision of this EULA.

11.2. Once the license is terminated or suspended, the Licensee may not be entitled, if MULTI- VERSE

deems so, to continue to use the Services under the same Account, a different Account or re-

cease.

11.3. Any suspension or termination will not affect the Licensee’s obligations towards MULTI-VERSE

under this EULA, which by their nature are intended to survive such suspension or termination.

11.4. Any suspension or termination shall not entitle a Business User to claim refund of any payments

made towards subscription of Services offered on the Software/ App in accordance clause 7,

above.

12. SOFTWARE/ APP UPDATES/ USE OF LICENSEE’S DEVICE

12.1. MULTI-VERSE reserves the right to unilaterally change or restrict the functional aspects of the

Software/ App for the purpose of business development or pursuant to directions from any

governmental authority or in course of compliance with applicable laws and MULTI-VERSE takes

no responsibility whatsoever in respect of any damages, losses (direct or indirect) suffered by the

Licensee as a result of such change or restriction on the Software/ App.

12.2. MULTI-VERSE reserves the right to amend or suspend the Services on the Software/ App at any

time and without any prior notice to the Licensee. MULTI-VERSE will not be responsible to the

Licensee or any third party for MULTI-VERSE’s exercise of its right to amend or suspend the

Services offered on the Software/ App or the Software/ App itself.

12.3. In order for MULTI-VERSE to provide the Software/ App to the Licensee, MULTI-VERSE may require

virtual access rights to and/or use of the Licensee’s Device that the Licensee uses to access the

Software/ App. For example, use of the Device’s processor, location and storage to complete the

relevant Software/ App installation or need to access the Licensee’s contact list to provide certain

interactive functions within the Software/ App.

12.4. MULTI-VERSE will provide further information regarding how the Software/ App uses and accesses

the Licensee’s device either (i) within the Software/ App; or (ii) in the manner prescribed by the

relevant app store. The Licensee agrees to give MULTI-VERSE the access to and use of the Device

and the Licensee acknowledges that if it does not provide MULTI- VERSE with such right of use or

access, the Licensee may not be able to enjoy the Software/ App (or certain features of the

Software/ App).

12.5. MULTI-VERSE is not responsible for any third-party charges that the Licensee incurs(including any

charges from the internet service providers) in relation to the use of the Software/ App by the

Licensee.

13. THIRD PARTY CONTENT AND SERVICES

13.1. The Services offered by the Software/ App may be integrated with or may otherwise interact with

third party applications, websites, micro-applications and services to make the Services available

to the Licensee. These third-party applications or micro-applications may have their own terms

and conditions of use and privacy policies and the Licensee’s use of these third- party applications

on their Devices will be governed by and subject to such terms and conditions and privacy policies.

MULTI-VERSE is not responsible for and does not endorse, support or guarantee the lawfulness,

accuracy or reliability of any content submitted to, transmitted or displayed on the Software/ App

(or the website), including content provided by users of the Software/ App or by our advertisers

or by the micro-applications registered deployed and integrated on our Software/ App. The

Licensee acknowledges and agrees that by using the Software/ App, the Licensee may be exposed

to content which is inaccurate, misleading, defamatory, offensive or unlawful. Further, the

Licensee acknowledges and agrees that the Software/ App is only a platform connecting the

Licensee with other users and third parties offering goods and services and that by using the

Software/ App, the Licensee may be exposed to services or micro-applications which may be

harmful or fraudulent in nature. Any reliance on or use of any content/ micro-application on or

accessible from the Software/ App by the Licensee is at the Licensee’s own risk and MULTI-VERSE

shall not be responsible for any claims/ liabilities arising out of such use in any manner whatsoever.

13.2. MULTI-VERSE does not guarantee the quality, reliability or suitability of any third party services,

programs or websites provided, made available, advertised or linked through the Software/ App

and MULTI-VERSE will not bear any responsibility for the Licensee’s use of or relationship with any

such third party services, including any payment obligations or fees that the Licensee may incur by

use of such third party services or their websites accessed through the Software/ App.

14. ADVERTISING

14.1. As a principle, MULTI-VERSE will not use any personal data shared by you to serve any targeted

advertisements. MULTI-VERSE may include advertising on the Software/ App. The Licensee agrees

that MULTI-VERSE may integrate, display and/or otherwise communicate advertising content on

the Software/ App in the ‘MYworld’ and ‘MYlocal’ Persona in the manner set out in more detail in

the Privacy Policy available at: www.myn.global (https://www.myn.global).

15. INTELLECTUAL PROPERTY RIGHTS

15.1. For purposes of this EULA, (i) “MULTI-VERSE Content” means the Services, and all information

and/ or content that you see, hear or otherwise experience on the Software/ App including but

not limited to text, graphic, images, music, software, audio, video, stills, works of authorship of

any kind, and information or other materials that are posted, transmitted, displayed, generated or

otherwise made available through the Software/ App; (ii) “User Content” means any content that

the Licensee makes available on the Software/ App, and shall include the Content, however, it

does not include Account Information.

15.2. MULTI-VERSE does not claim ownership rights in any User Content that the Licensee makes

available through the use of the Software/ App. By displaying, publishing or making available any

User Content on or through the Software/ App, the Licensee grants MULTI-VERSE a non- exclusive,

fully paid and royalty free, worldwide, limited license to use, modify, delete from, add to, publicly

perform, publicly display, reproduce, translate and create derivative works of such User Content,

including without limitation, distributing part of all of the User Content in any media format

through any media channel.

15.3. The Licensee hereby grants to MULTI-VERSE, a sub-licensable, irrevocable, perpetual and

worldwide license to commercially use and exploit, wholly and without limitation, any and all of

the User Content and/or part thereof, through any and all modes, media and formats for the

following:(i) to advertise, publicize and/or promote the User Content in connection with the use,

sale, performance and/or distribution of the User Content including displaying advertisements on

or within the User Content or charging the Licensee fees to access and view the User Content; (ii)

to communicate to the public, the User Content through all modes and mediums now known or

invented and/or developed in future, including but not limited to, broadcast or through any other

present future broadcast media; and (iii) to synchronize the User Content with other content in

any manner and to any extent whatsoever . The Licensee acknowledges and confirms that it shall

not be entitled to receive any revenue and/or any part thereof generated on account of inclusion

of the User Content in any commercial campaign for the Software/ App by MULTI- VERSE. Licensee

also agrees to waive any “moral rights” (or the equivalent under applicable law), such as the right

to be identified as the author of the User Content, the right to object to derogatory treatment of

such User Content.

15.4. MULTI-VERSE grants the Licensee a license as described in clause 3.1 above. The Services made

available through the Software/ App are not sold or transferred to the Licensee and MULTI-VERSE

and its licensors, if any, retain ownership of all copies of the Software/ App (including the website),

software applications, data, content, visuals, stills, etc. even after installation on the Licensee’s

personal computer, mobile handsets, tablets, wearable devices, smart speakers, IoT devices,

smart-home hubs and/or other devices (“Devices”). The Licensee will not use, copy, adapt, modify,

prepare derivate works based upon, distribute, license, sell, transfer, publicly display, transform,

stream, broadcast or otherwise exploit MULTI- VERSE’s Content, except as expressly permitted in

this EULA, without MULTI-VERSE’s express prior written consent. No license or rights are granted

to the Licensee by implication or otherwise under any intellectual property rights owned or

controlled by MULTI-VERSE or its licensors, except for the licenses and rights expressly granted in

this EULA.

15.5. MULTI-VERSE will be entitled to use the brand and logo of the Business Users for its promotional

activities.

16. ERRORS, INACCURACIES AND OMISSIONS

16.1. Occasionally there may be information on the Software/ App that contain errors, inaccuracies or

omissions that may relate to descriptions, pricing, promotions, offers, and availability. We reserve

the right to correct any errors, inaccuracies or omissions, and to change or update information if

any information on the Software/ App or on any related website is inaccurate at any time without

prior notice.

16.2. We undertake no obligation to update, amend or clarify information on the Software/ App or on

any related website except as required by law. No specified update or refresh date applied in the

Services or on any related website should be taken to indicate that all information on the

Software/ App or on any related website has been modified or updated.

16.3. Furthermore, there may be occasions when the Services on the Software/ App are interrupted for

scheduled maintenance or upgrades, for emergency repairs, or due to failure of

telecommunications links and equipment that are beyond MULTI-VERSE’s control, that may

further result in loss of certain or all content, features, and functionalities.

17. DISCLAIMER OF WARRANTIES

17.1. The Licensee expressly agrees that use of the Software/ App (including its Services) thereon is at

its sole risk. The Software/ App and its Services are provided on an “as is” and “as available” basis.

MULTI-VERSE expressly disclaims any and all liabilities, warranties, representations, conditions, or

indemnities of any kind, whether express or implied including, but not limited to any and all

liabilities and warranties of fitness for a particular use or purpose, non-infringement, title,

operability, condition, value, accuracy of data and system integration.

17.2. MULTI-VERSE and/or its affiliates expressly disclaim any liabilities and warranties regarding

security, accuracy, reliability, timeliness and performance of the Software/ App or that the

Software/ App and its Services will be error free or that any errors will be corrected. No advice or

information provided to you by MULTI-VERSE will create any liability or warranty that is not

expressly stated in this EULA.

17.3. MULTI-VERSE and/or its affiliates expressly disclaim any and all responsibility and/or liability in

relation to any transaction undertaken by the Licensee with any Business User on the ‘MYlocal’

Persona of the App. All contractual/ commercial terms agreed upon between the Licensee and the

Business User are agreed upon between the Licensee and the Business User alone and MULTI-

VERSE does not in any manner exercise any power, influence, control or in any manner involve

itself in determining the price that is payable by the Licensee to the Business User in relation to

the sale of the goods or provision of services.

17.4. MULTI-VERSE makes no representations, warranties or guarantees in relation to inter alia: (i) the

quality, fitness or reliability of the goods or services offered for sale on the Platform and/or (ii) the

solvency, financial wherewithal, competency and ability of the Individual Users who enter into

transactions with the Business Users

17.5. MULTI-VERSE makes no representations concerning, and does not guarantee, the accuracy of the

Services offered on the Software/ App, including but not limited to, any information provided

through the Software/ App or their applicability to the Licensee’s individual circumstances.

17.6. MULTI-VERSE does not review the User Content submitted by the Licensee. MULTI-VERSE does

not necessarily endorse any opinion contained in such User Content. MULTI-VERSE makes no

warranties or representations, express or implied, about the User Content, including as to its

legality or accuracy.

17.7. The Individual User understands and acknowledges that a Business User registered on MYworld

may send the User push notifications or advertisements depending on the Business User’s own

terms and conditions. MULTI-VERSE shall not be responsible for any interaction between the User

and the Business User. The Individual User acknowledges and agrees that the Software/ App is

only a platform being provided by MULTI-VERSE to the Individual User to interact with various

users including the Business Users.

18. REPRESENTATIONS, WARRANTIES, UNDERTAKINGS AND INDEMNITY

18.1. The Individual User covenants that it shall:

(a) comply with any and all applicable laws and/or such other rules and guidelines as may be

applicable to the Licensee;

(b) comply with all of the Licensee’s wireless carrier’s / data provider’s terms and conditions;

(d) verify and affirm the accuracy and truthfulness of all the information the Licensee

provides to MULTI-VERSE;

(e) not upload any information on the Software/ App that will infringe any third party rights,

including without limitation, intellectual property rights and rights of privacy or publicity;

(f) he/she shall in the manner and at the period as may be mutually decided between the

Individual User and Business User pay to the Business User the monies that are liable to

be paid to the Business User for providing the goods/services to the Individual User.

18.2. In addition to the above, Business User, to the extent applicable, covenants that:

(a) To the extent the Business User is a company, partnership entity or other entity:

(i) it is duly incorporated, organized and validly existing under the laws of country in

which it is incorporated.

(ii) it has full power and authority to enter into, execute and deliver this EULA and to

carry out its obligations under this EULA. The execution and delivery of this EULA

has been duly authorized by all required corporate action of the Business User,

and no other corporate action on its part is necessary to authorize the execution

or delivery of this EULA; and

(iii) the execution, delivery and performance by it of this EULA complies with its

constitution documents.

(b) The execution, delivery and performance of this EULA by itself and the matters

contemplated hereby do not and will not violate the provisions of any law or any rule

made pursuant to any law or any guideline or other requirements or order of any

governmental body or regulatory authority (whether or not having the force of law) and

that all requirements of any such law, guidelines, direction or order have been fully

complied with and satisfied;

necessary consents, authorizations, permits, licenses, approvals, permissions and

sanctions that may be required by the Business User under applicable law in relation to

the products sold by the Business User and/or services offered by the Business User;

(d) All products sold pursuant to this EULA are not and will not be subject to any health,

safety, defect or product quality recall or prohibitive order of any governmental authority

or otherwise not disallowed to be sold through online sales or prohibited under any

applicable law;

(e) There is no action, suit, proceeding, claim, arbitration, inquiry or investigation pending

against the Business User, its activities, properties or assets or for its winding up which

may materially affect its financial condition. It is not a party to or subject to the provisions

of any order, writ, injunction, judgment or decree of any court or governmental authority

or instrumentality which affects the business or interests of the Business User;

(f) There are no restrictions, hindrances or encumbrances of any nature, which in any

manner restrict the performance of the obligations by the Business User under this

Agreement;

(g) The Business User Trademarks and all the rights title and interest in such Business User

Trademarks are the sole property of the Business User or its licensors and the Business

User Trademarks do not infringe or pass off the trademarks or logos or service marks or

other intellectual property rights of any third party and there is no claim, action or

proceeding pending before any governmental authority that prevents or prohibits the

Business User from using or exploiting the Business User Trademarks under this EULA;

(h) All the information, data, content, pictures, description of the products/ services listed on

the Software/App by the Business User are true, correct, accurate and not misleading in

any manner;

(i) All information or data uploaded or transmitted by Business User on the Software/App,

or to the Individual User shall be free from any virus, worm, defect, trojan horse, or any

other feature designed to damage or degrade in any manner the performance of the

Software/App; and

(j) The Business User will not in any manner host, display, upload, modify, publish, transmit,

update or share any information that is objectionable.

18.3. In addition to the above, the Licensee agrees, acknowledges and confirms the following:

(a) MULTI-VERSE and/or its affiliates (including their directors, officers and/or employees)

accept no responsibility for any legal or financial events or outcomes arising out of the

use of the Software/ App;

(b) The Services offered on the Software/ App are for personal or commercial use.

and all applicable laws and regulations;

(d) the Licensee will not falsify its identity or misrepresent itself or any other user or any third

party, in any way, on the Software/ App; and

(e) all advertisements/ notifications received by the Licensee through a third party registered

on the ‘MYworld’ are advertisements/ notifications of such third party and MULTI-VERSE

is not responsible for the same.

18.4. The Licensee will indemnify, defend, and hold harmless MULTI-VERSE, MULTI-VERSE’s licensors

and affiliates and their respective directors, officers, employees, contractors, agents and

representatives, from and against any and all claims, causes of action, demands, liabilities, losses,

costs or expenses (including, but not limited to, reasonable attorneys’ fees and expenses) arising

out of or relating to any of the following matters:

(a) Licensee’s access to and use of the Software/ App;

(b) Licensee’s violation of any of the provisions of this EULA;

come into force from time to time;

(d) any activity related to Licensee’s Account by the Licensee or any other person accessing

the Software/ App through the Licensee’s Account, including without limitation, negligent

or wrongful conduct; or

(e) Licensee’s violation of any third party rights.

18.5. MULTI-VERSE reserves the right to assume the exclusive defense and control of any matter

otherwise subject to indemnification by the Licensee, in which event the Licensee hereby agrees,

undertakes and confirms to cooperate with MULTI-VERSE in asserting any available defenses.

19. DUTIES AND OBLIGATIONS OF THE BUSINESS USER

19.1. The goods sold/ service provided by the Business User through the Software/App shall be of

merchantable quality and fitness. The Business User shall be liable for any loss caused to the

MULTI-VERSE and/or the Individual User due to any negligence of the Business User in respect of

the goods and/or the services sold through the Software/App;

19.2. The Business User shall ensure and confirm that he/she understands the language of the

Software/App and shall ensure that he/she chooses the language that he/she bests understands

from amongst the languages that the Software/App supports;

19.3. The Business User, who is engaged in rendering services, shall ensure that the service to the

Individual User is provided in a safe, courteous, effective and timely manner;

19.4. The Business User shall not engage, assist, and/or abate in commission of any unlawful or illegal

activity on the Software/App;

19.5. The Business User shall ensure that the Device on which the App is installed is not unavailable,

switched off or out of coverage area while a transaction for goods or services is underway between

the Individual User and the Business User;

19.6. The Business User shall not, either directly or indirectly, engage in any conduct that inter alia: (i)

damages the reputation or causes inconvenience in any manner to the Multi-Verse or the

Software/App; or (ii) brings upon negative publicity upon the Multi-Verse or the Software/App or

showcases Multi-Verse or the Software/App in a bad light;

19.7. The Business User shall not, at any time, exaggerate or over-emphasize the characteristics

attributes, of the goods and/or services offered by it on the Software/App so as to mislead the

Individual Users of the Software/App and shall ensure that the aforesaid description is in

compliance with applicable law;

19.8. The Business User shall not engage in any unfair trade practice while selling any goods or services

through the Software/App;

19.9. The Business Use shall ensure that the labelling and packaging of any goods sold through the

Software/App are in compliance with applicable law;

19.10. If and to the extent the Business User collects, accesses, uses, stores, records, or otherwise process

any personally identified or identifiable information such as name, age, gender, email address,

physical address, phone number, in any form that can be linked to a specific individual (“Personal

Information”) the Business User shall comply with applicable data protection laws, rules and

regulations governing the collection, use, protection, breach notification, retention, disclosure of

Personal Information including but not limited to Information Technology Act, 2000 and the

Information Technology (Reasonable Security practices and procedures and sensitive personal

data or information) Rules, 2011 including any requirements applicable to storage or cross-border

transfer of Personal Information outside India; and

19.11. Business User, who is a publisher of news and current affairs, will have to comply with such

additional compliances and furnish such relevant details to relevant governmental authority,

department or regulator as may be required under applicable law. MULTI-VERSE and its affiliates

shall in no manner be responsible or liable if the Business User fails to furnish such information in

accordance with applicable law.

20. LIMITATION OF LIABILITY

20.1. To the maximum extent permissible by applicable laws, in no event will MULTI-VERSE and/or its

affiliates be liable to you for any damages whatsoever, including without limitation, indirect,

incidental, special, punitive or consequential damages, or lost profits, arising out of, or in

connection with, your use of the Software/ App or its Services and/or MULTI-VERSE’s Content,

whether or not the damages are foreseeable, and/or whether or not MULTI-VERSE has been

advised of the possibility of such damages in advance. In the event you are in a jurisdiction that

does not allow limitation of liability in the manner stated hereinabove, the limitation shall apply

to you to the extent permitted by applicable laws. If you are dissatisfied with the Services on the

Software/ App, your sole and exclusive remedy is to discontinue using the Services and the

Software/ App.

20.2. Except as otherwise required by applicable law, any claim or cause of action arising out of or

relating to your use of the Software/ App and/or our relationship with you, must be brought within

30 (thirty) days of the occurrence of the event giving rise to the claim or cause of action, or the

same will be deemed to be forever barred.

20.3. MULTI-VERSE and/or its affiliates shall under no circumstances whatsoever be liable for any delay

and/or default in performance under this EULA caused by an event beyond their reasonable

control, including but not limited to, war, accident, lock-down, act of god, pandemic, industrial

action, embargo or a delay, failure or default by you, your wireless carrier, or any other supplier

of goods or services to MULTI-VERSE or to you.

20.4. MULTI-VERSE AND/OR ITS AFFILIATES DISCLAIM ANY LIABILITIES AND WARRANTIES REGARDING

SECURITY, ACCURACY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE SOFTWARE/ APP OR

THAT THE SERVICES ON THE SOFTWARE/ APP WILL BE ERROR FREE OR THAT ANY ERRORS WILL BE

CORRECTED OR THE SERVICES OFFERED BY THIRD PARTIES ON THE PLATFORM OF THE SOFTWARE/

APP WILL NEVER RESULT IN ANY LIABILITY FOR THE LICENSEE. NO ADVICE OR INFORMATION

PROVIDED TO YOU BY MULTI-VERSE WILL CREATE ANY LIABILITY OR WARRANTY THAT IS NOT

EXPRESSLY STATED IN THIS EULA.

21. CLASS ACTION WAIVER

Where permitted under the applicable law, the Licensee agrees that it may bring claims against

MULTI-VERSE only in its individual capacity and not as a plaintiff or class member in any purported

class or representative action. Unless both MULTI-VERSE and the Licensee, as a party to this EULA

agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside

over any form of a representative or class proceeding.

22. ARBITRATION

22.1. In the event of any disputes, differences or claims arising in connection with this EULA, during its

subsistence and/or after their termination in any manner whatsoever, including the validity and/or

construction and/or interpretation of any of the sections hereof or anything done or omitted to

be done pursuant hereto, the parties entering into this EULA shall to the fullest extent possible,

try to settle the disputes, differences or claims in the first instance by prompt and good faith

negotiations between themselves.

22.2. Any dispute that is not resolved within 30 (thirty) days of the occurrence thereof shall be referred

to and finally settled by way of arbitration in Bangalore, under the Arbitration and Conciliation Act,

1996, as amended from time to time (the “Arbitration Act”). The arbitration shall be conducted

by a sole arbitrator appointed in accordance with the Arbitration Act.

22.3. The seat, place and venue of the arbitration proceedings shall be Bangalore, India and the language

of the arbitral proceedings shall be English. All aspects of the arbitration shall be treated as

confidential. The law governing this arbitration agreement shall be the law of India.

22.4. The arbitrator shall have the power to grant any legal or equitable remedy or relief available under

applicable law, including injunctive relief (whether interim and/ or final) and specific performance.

For avoidance of doubt, each party to the dispute shall be entitled to apply to the appropriate

court of competent jurisdiction for interim or interlocutory relief in respect of such arbitration.

22.5. The arbitrator shall also have the power to decide on any dispute regarding the validity of this

clause 22.

22.6. During the course of any arbitration under this clause 22, except for the matters under dispute

and subject to any interim reliefs/ orders granted by courts/ or the arbitrator, the parties entering

into this EULA shall continue to exercise their remaining respective rights and fulfil their remaining

respective obligations under this EULA.

22.7. The parties entering into this EULA shall participate in good faith to reasonably expedite (to the

extent practicable) the conduct of any arbitral proceedings commenced under this EULA.

22.8. The arbitrator shall render a written and reasoned award in writing at the earliest and in its award,

also, decide on and apportion the costs and reasonable expenses (including reasonable fees of

counsel) incurred in the arbitration. Any arbitral award or measures ordered by the arbitrator: (a)

may be specifically enforced by any court of competent jurisdiction; and (b) shall be final and

binding on the parties entering into this EULA.

23. GOVERNING LAW AND JURISDICTION

This EULA shall be strictly governed by and constructed in accordance with the laws of India and

subject to Section 22 hereinabove, the courts of Bangalore, India shall have exclusive jurisdiction

over any disputes arising from this EULA or use of the Services and the Software/ App.

24. CHANGES TO THIS EULA

MULTI-VERSE reserves the right to change the terms of this EULA at any time for any reasons

deemed fit by MULTI-VERSE, including but not limited to, improving the existing functions or

features of the Software/ App, adding new functions or features to the Services offered on the

Software/ App, reasonable technical adjustments to the Software/ App, ensuring the effectivity of

security features of the Software/ App, and adjustments to the Software/ App pursuant to legal or

regulatory compliance requirements. Any changes that we make will become a part of this EULA

and the terms with you when they are posted and as such, you are required to regularly check this

page. MULTI-VERSE may choose to notify you of any changes to this EULA by way of push

notifications and/or pop-ups and/or e-mails within the Software/ App. Your continued use of our

Software/ App will constitute your agreement to any changes made to this EULA by MULTI-VERSE.

If you do not wish to continue using the Software/ App under the new version of the terms of this

EULA, you may terminate your Account by contacting MULTI-VERSE. The last date on which the

terms of this EULA were revised is set forth at the top of this document.

25. PRIVACY POLICY

With Licensee’s use of the Software/ App and its Services, MULTI-VERSE will collect certain

information as set forth in more detail in our Privacy Policy, which is hereby incorporated by

reference. The Privacy Policy is available at https://www.myn.global/privacy.html

(https://www.myn.global/privacy.html).

26. CONTACT INFORMATION

If you have any questions about the terms of this EULA or the Software/ App or the Services offered

on the Software/ App, please contact (the Grievance Officer and the Nodal Officer of the

Company)MULTI-VERSE at [email protected] (mailto:cont[email protected]l) Your grievances, if

any, will be redressed within the period prescribed under applicable law.

Entity Name: MULTI-VERSE TECHNOLOGIES PRIVATE LIMITED

Registered Office Address: #41/1, New No.35, Second Floor, Nanjappa Road, Shantinagar,

Bengaluru - 560027

Grievance Officer : Sanidhya Saroj

Email id: contact@myn.global

CONTENT CREATOR AGREEMENT

THIS CONTENT CREATOR AGREEMENT is made and entered into on the Execution Date and deemed to be

effective from the Effective Date by and between

MULTI-VERSE TECHNOLOGIES PRIVATE LIMITED, a company incorporated under the Companies Act, 2013

having its registered offices at #41/1, New No. 35, Second Floor, Nanjappa Road, Shantinagar, Bangalore,

Karnataka, India - 560027 (hereinafter referred to as the “Company” which expression shall include its

successors in interest and permitted assigns) of the FIRST PART;

AND

THE PERSON whose particulars are listed under Schedule I (hereinafter referred to as the “Content

Creator/You”, which expression shall, unless it be repugnant to the context or meaning thereof, be

deemed to include the Content Creator’s heirs, executors, administrators and permitted assigns) of the

SECOND PART.

The Company and the Content Creator are hereinafter referred to individually as a “Party” and collectively

as the “Parties”.

WHEREAS:

A. The Company is engaged inter alia in the business of operating an application under the name of

‘MYN’ (“Application”);

B. The Content Creator has represented that the Content Creator has the necessary skills and expertise

to render the Services (as set out below) required by the Company; and

C. Relying on the representations, warranties, covenants and undertakings provided by the Content

Creator, the Company is desirous of engaging the Content Creator to provide the Services and the

Content Creator is willing to provide the Services to the Company. The Parties hereto are desirous

of recording the terms and conditions on which the Services will be provide by the Content Creator

to the Company.

NOW, THEREFORE in consideration of the mutual promises, covenants, agreements, representations and

indemnities set forth herein, and for the good and valuable consideration specified herein, the sufficiency

of which is hereby acknowledged by the Parties, the Parties hereby agree as follows:

1. DEFINITIONS AND INTERPRETATION

1.1 Definitions

In this Agreement, unless the context requires otherwise, the following capitalized terms and expressions shall

have the meaning set forth below:

1.1.1 “Agreement” means this agreement, including all Recitals, Schedules, annexures and

exhibits attached hereto, as amended or replaced from time to time;

1.1.2 “Applicable Law(s)” includes all statutes, enactments, acts of legislature or parliament,

ordinances, rules, bye-laws, regulations, codes, notifications, guidelines, policies, directions,

directives and orders, requirement or other governmental restrictions or any similar form

of decision of or determination by a Governmental Authority, or any interpretation, policy

or administration, having the force of law of any of the foregoing, of any government,

statutory authority, tribunal, board, court having jurisdiction over the matter in question,

whether in effect as of the Execution Date or thereafter;

1.1.3 “Effective Date” shall have the meaning ascribed to it under Schedule I;

1.1.4 “Excluded Materials” shall mean any material, including third party material provided by

the Company to the Content Creator for incorporation into the Deliverables;

1.1.5 “Execution Date” shall have the meaning ascribed to it under Schedule I;

1.1.6 “Governmental Authority” means any government, any state or other political subdivision

thereof, and includes any entity exercising executive, legislative, judicial, statutory,

regulatory or administrative functions of or pertaining to government, or any other

government authority, agency, department, board, commission or instrumentality of India

and/or any jurisdiction in which the Company conducts business, or any political subdivision

thereof, and any court, tribunal or arbitrator(s) of competent jurisdiction, and, any

governmental or non-governmental self-regulatory organisation, agency or authority; and

1.1.7 “Intellectual Property” shall mean and refer to all copyrights including any literary, artistic,

musical or dramatic work, patents, trademarks, service marks, trade names, registered

designs, rights of privacy and publicity, moral rights; and other forms of intellectual or

industrial property, any audio/visual project, know how, inventions, formulae, confidential

or secret processes, trade secrets, any other protected or proprietary rights or assets

including all preparatory materials such as sketches, drafts, outlines and drawings and

electronic media in which any of the above are fixed or otherwise recorded, and any licenses

and permissions in connection therewith, in each and any part of the world and whether or

not registered or registrable and in perpetuity, and all extensions and renewals thereof, and

all applications for registration in connection with the foregoing.

1.2 Interpretation

In this Agreement, unless the context otherwise requires:

1.2.1 a reference to any Applicable Law or any other statutory or legislative provision includes a

reference to the statutory provision as modified or re-enacted or both from time to time

whether before or after the Execution Date and any subordinate legislation made or other

thing done under the statutory provision whether before or after the Execution Date;

1.2.2 a reference to the singular includes the plural and vice-versa, and words referring to a

particular gender include all other genders;

1.2.3 where a word or phrase is defined, its other grammatical forms have a corresponding

meaning;

1.2.4 a reference to any document is a reference to that document as amended, assigned,

novated or otherwise modified or replaced in accordance with its terms, from time to time;

1.2.5 a reference to a document being in agreed form is a reference to a document in a form

approved in writing by or on behalf of the Parties;

1.2.6 a reference to a Recital, Clause, Schedule or Paragraph is a reference to a recital, clause of

or schedule to this Agreement or paragraph of a Schedule and the Recitals and Schedules

form part of and have the same force and effect as if expressly set out in the main body of

this Agreement;

1.2.7 the expression "this Clause", "this Schedule", "this Paragraph" or similar expressions shall,

unless followed by reference to a specific provision, be deemed to refer to the whole Clause,

Schedule, Paragraph or other section of text (as applicable) and not merely the sub-Clause,

part of a Schedule, sub-Paragraph or other provision in which the expression occurs;

1.2.8 a reference to liability includes all cost or expense of any kind and however arising (whether

in contract, negligence, tort, general law, under statute or otherwise), including damages,

penalties, reasonable legal costs, fines and interest;

1.2.9 where one or more examples are given of items covered by a general word or phrase, that

is not to be read as limiting the meaning of that general word or phrase to those examples

or similar items;

1.2.10 the words “include”, "including" and "in particular" are to be read as if the words "but not

limited to" were inserted immediately after them;

1.2.11 an obligation to "procure" or "ensure" or "cause" any act or forbearance, shall be deemed

to include an obligation to exercise all rights and powers (including voting rights) available

to the Parties undertaking such obligation to procure or ensure, as the case may be, such

act or forbearance;

1.2.12 a reference to something being "in writing" includes writing, typing, printing, lithography,

letter, facsimile, e-mail or other electronic record reduced to a visual form but shall not

include text messages or other short message service including WhatsApp;

1.2.13 a reference to a time of day is a reference to the time in India, unless a contrary indication

appears a reference to a specific time for the performance of an obligation is a reference to

that time in the country, province, state, city or other place where that obligation is to be

performed; and

1.2.14 Headings used in this Agreement are for convenience only and do not affect the

interpretation of this Agreement

2. ENGAGEMENT OF CONTENT CREATOR

2.1 The Company hereby engages the Content Creator to provide content and perform the services set

forth in Schedule I attached hereto including any ancillary services in relation thereof as requested

by the Company from time to time (“Services”), and the Content Creator hereby accepts the

engagement to provide the Services.

2.2 The Parties agree and confirm that the Content Creator shall not be entitled to render similar

services in respect of any product or application similar to the Application of the Company or to any

person engaged in a business competing with the business of the Company. Subject to the aforesaid,

the Content Creator shall render the Services to the Company on a non-exclusive basis, however

with a first priority to the Company during the Term. The Content Creator shall be required to work

at such times and locations and for such number of hours as set out under Schedule I or as may be

required by the Company from time to time..

2.3 The creator is permitted to publish/ upload any content, but not limited to the deliverables under

this agreement on the application..

2.4 Deliverables. The Content Creator shall render Services towards the creation of the deliverables

mentioned in Schedule I to this Agreement (“Deliverables”). Notwithstanding anything contained

in this Agreement, the Parties agree that while the Content Creator shall have the right to take all

creative decisions for the purposes of formulating a Deliverable/ Work Product.,.

3. REPRESENTATION WARRANTIES AND COVENANTS

3.1 The Content Creator hereby represents, warrants and covenants to the Company that:

3.1.1 The Content Creator is of sound mind, is not a minor, and has full capacity, power and

authority to enter into and to observe and perform this Agreement and the Content

Creator’s obligations contained hereunder.

3.1.2 The Content Creator has obtained all requisite authorizations and consents, as may be

required by the Content Creator, to execute, deliver and perform this Agreement and this

Agreement constitutes legal, valid and binding obligations of the Content Creator,

enforceable against the Content Creator accordance with its terms.

3.1.3 The execution, delivery and consummation of, and the performance by the Content Creator

of this Agreement and/or the transactions contemplated under this Agreement: (a) does

not and will not violate any Applicable Law, judgement, order or decree by which the

Content Creator is bound or affected; and (b) does not and will not constitute a breach of

performance of any agreement or contract or a condition that is applicable to the Content

Creator.

3.1.4 The Content Creator has adequate skills, ability and experience to render the Services as

per the terms of this Agreement in in a timely and effective manner.

3.1.5 The Content Creator is the sole and absolute owner of all the rights in the Intellectual

Property in relation to the Deliverables and the Work Product except the Excluded Material.

3.1.6 The Deliverables and the Work Product do not and shall not infringe or are likely to infringe

any rights in any Intellectual Property of any third party and no claims have ever been made

against the Content Creator in respect of infringement of the Intellectual Property rights of

any third party. The rights of the Content Creator in the Intellectual Property, if any, are not

subject to any outstanding order, decree, judgment, settlement or attachment.

3.1.7 None of the rights in any Intellectual Property forming the Deliverables and the Work

Product owned or enjoyed by the Content Creator are being infringed nor, so far as the

Content Creator is aware, is there any infringement or threatened infringement of those

Intellectual Property rights.

3.1.8 The Company shall not be liable for any claims, liabilities, suits or demands arising out of or

in connection with the Deliverables and/or the Work Products and the Content Creator shall

be solely responsible for the same.

3.1.9 The Content Creator shall at all times comply with all the criteria set out in the ‘Guidelines

for Influencer Advertising on Digital Media’ or such other guidelines/rules/regulations, as

released by the Advertising Standards Council of India from time to time. Error! Bookmark

not defined.

3.1.10 The Content Creator shall ensure that the Deliverables/Work Products do not contain any

content that is (i) in contravention of Applicable Law, and (ii) of an offensive nature and

could offend any group/sect of people.

3.1.11 The Content Creator shall render the Work Products and/or the Services solely as per the

terms of the Agreement and in accordance with Applicable Laws.

4. TERM

4.1 Term. This Agreement shall commence on the Effective Date and shall remain in effect for a period

indicated under Schedule I, unless terminated earlier by any of the Parties in accordance with the

provisions of this Agreement (“Term”). Either Party shall have the option to renew the Term for

additional periods, subject to mutual agreement in writing.

4.2 Termination.

4.2.1 This Agreement may be terminated by either Party by giving a notice of 30 (thirty) days in

the event of any breach by the other Party (“Breaching Party”) of the terms of this

Agreement and such breach not being cured by the Breaching Party within the aforesaid

notice period.

4.2.2 Either Party may immediately terminate this Agreement in the event an Event of Force

Majeure subsists for more than 30 (thirty) days.

4.2.3 Notwithstanding anything contained in this Agreement, the Company shall have the right

to terminate this Agreement without cause, by serving a 30 (thirty) days prior written notice

to the Content Creator.

4.3 Effect of Termination.

4.3.1 Upon the effective date of termination of this Agreement, all legal obligations, rights and

duties arising out of this Agreement shall terminate except for such legal obligations, rights

and duties as shall have accrued prior to the effective date of termination and except as

otherwise expressly provided in this Agreement.

4.3.2 It is agreed between Parties that, the Content Creator shall be entitled to the Service Fees

only upto the date of termination for the Services rendered and delivered in accordance

with this Agreement.

4.3.3 Upon termination or expiry of the Agreement, the Content Creator shall be required to

forthwith return and/or destroy (if requested by the Company) all Confidential Information

of the Company.

4.3.4 Upon termination, the Content Creator shall forthwith submit to the Company any and all

Work Product/Deliverable, at whatever stage of development the same might be. The

termination of this Agreement shall not affect the rights of the Company in and to the said

Work Product/Deliverable.

4.3.5 Upon termination, the Content Creator can continue to use the application using the same

account;

4.3.6 Upon termination / expiration of this agreement, the content published shall continue to

stay in the application.

5. SERVICE FEE AND EXPENSES

5.1 Service Fee. In consideration of the Services being rendered by the Content Creator hereunder, the

Company shall pay the Content Creator fees in the manner and on the terms provided under

Schedule I (“Service Fee”).

5.2 Expenses. All expenses to be incurred by the Content Creator in relation to providing the Services to

the Company, including costs for hiring external talents, shall be subject to prior approval of the

Company. The agreed expenses shall be charged by the Content Creator to the Company at actuals.

The Content Creator shall also submit proof of such expenses and such other documentary evidence

that the Company may seek in this regard.

5.3 The payments of the Service Fee may be made via wire transfer to Content Creator’s bank account

in accordance with Content Creator’s written instructions in this regard. The Content Creator

expressly authorizes the Company to deduct and withhold from all sums due to the Content Creator

under this Agreement, in accordance with the applicable laws including tax deductible at source

(TDS) as per the provisions of the Income Tax Act, 1961, from time to time.

5.4 For the purposes of this clause, goods and service tax (“GST”) shall include the Central Goods and

Services Tax (‘CGST’), the State Goods and Services Tax (‘SGST’) and/or the Integrated Goods and

Services Tax (‘IGST’) as may be applicable. In due compliance of the Content Creator’s obligations,

the Content Creator shall remit the GST so charged (if any) from the Company subject to a valid

invoice/debit note, to the appropriate government authority and file GST returns as prescribed,

within the statutory timelines, mentioning all appropriate and relevant information on the GSTN

platform, which enables the Company to claim timely credit (i.e., in its GST return for the month in

which the invoice/debit note is raised by the Content Creator) of GST in the appropriate GST

registration. In the event the credit of GST is not granted or denied to the Company under its

appropriate GST registration under the Applicable Laws for non-payment of taxes charged to the

Company or on account of any non-compliance (including but not limited to non-filing of

information, non-filing of returns, non-payment of appropriate GST to appropriate government/

incorrect submission of information on the GSTN Platform), then the Content Creator shall rectify

the said non-compliances/errors to ensure that the Company gets the credit in the subsequent

month. In the event the non-compliance/error is not rectified by the Content Creator in a timely

manner, then the Content Creator shall have the right to set off such shortfall against the

subsequent payments of the Service Fee to the Content Creator or recover the amount of the GST

charged to it along with the interest, penalty and/or any other cost from the Content Creator.

Further, the Parties agree and confirm that as and when there is any change in the GST rules, acts,

regulations on input credit, the Parties shall follow the same and may enter into an amendment

agreement, if required, to align this Agreement with the same. Notwithstanding the foregoing, the

Company shall, at its discretion, also be entitled to withhold all subsequent payments of the Service

Fee (if applicable) until such time as the foregoing credit is allowed and/or the shortfall is recovered

by the Company and such acts of the Company shall not affect the timely delivery by the Content

Creator of the Work Product/Deliverable in accordance with the provisions of this Agreement.

6. LICENSE

6.1 The Content Creator shall own and control all rights in the Intellectual Property in and to any content

and/or characters created by the Content Creator (“Work Product”) as the author and first owner

thereof.

6.2 The Content Creator hereby grants to the Company the right to download & right to use the said

Deliverables on the Application and/or other media platforms including on hoardings during the

Term.

6.3 The Content Creator further agrees that the Company shall have the royalty-free and irrevocable

right to issue, for publicity photographs of the Content Creator pertaining to the Content Creator’s

engagement hereunder. The Company may accordingly, use the Content Creator’s name,

photograph, likeness in relation to any exploitation of the Work Product without the payment of any

additional compensation.

6.4 The provisions of this Clause shall survive the termination of this Agreement.

7. CONFIDENTIAL INFORMATION

7.1 Defined. In this Agreement the term “Confidential Information” shall mean any and all information

relating to the Company’s Intellectual Property, business, including, but not limited to, research,

developments, content, literary works, stories, lyrics, music, digital exploration of content, television

programmes, concepts, product plans, products, services, diagrams, formulae, processes,

techniques, technology, firmware, software, know-how, designs, discoveries, inventions,

improvements, copyrights, trademarks, trade secrets, customers, suppliers, markets, marketing,

finances disclosed by the Company either directly or indirectly in writing, orally or visually, to the

Content Creator. Confidential Information does not include information which:

7.1.1 is in or comes into the public domain without breach of this Agreement by the Content

Creator;

7.1.2 was in the possession of the Content Creator prior to receipt from the Company and was

not acquired by the Content Creator from the Company under an obligation of

confidentiality or non-use;

7.1.3 is acquired by the Content Creator from a third party not under an obligation of

confidentiality or non-use to the Company; or

7.1.4 is independently developed by the Content Creator without use of any Confidential

Information.

7.2 Obligations of Non-Disclosure and Non-Use: Unless otherwise agreed to in advance and in writing

by the disclosing Party, the receiving Party will not, except as required by law or court order, use the

Confidential Information for any purpose whatsoever other than the performance of the Services or

disclose the Confidential Information to any third party.

7.3 It is further expressly agreed and acknowledged herein that the confidentiality provisions stated

herein shall survive the expiration and/or early termination of this Agreement.

8. INDEMNITY

The Content Creator (“Indemnifying Party”) agrees to indemnify, hold harmless and pay on demand,

the Company, its directors, employees, officers and representatives (“Indemnified Party”) from and

against any and all losses, claims, suits, judgments, recoveries, awards, damages, costs and

expenses, including but without limitation, attorney’s fees and costs associated therewith, which

may be incurred or suffered by, charged to, recoverable from, or which may accrue against the

Indemnified Party, arising out of or in relation to any breach and/or misrepresentation of the

provisions of this Agreement by the Indemnifying Party and/or the Indemnifying Party’s

representations, warranties and/or obligations hereunder.

9. INDEPENDENT CONTRACTOR

The Content Creator agrees that all Services will be rendered by the Content Creator as an

independent contractor and that this Agreement does not create an employer-employee

relationship between the Content Creator and the Company.

10. FORCE MAJEURE

10.1 Either Party shall be excused from any delay or failure in performance required hereunder if caused

by reason of any occurrence or contingency beyond its reasonable control like war, fire, insurrection,

strikes, pandemic, lock-outs or other serious labour disputes, riots, earthquakes, floods, explosions,

lockdowns mandated by the state/central government or any governmental authority, or other acts

of similar nature making the performance of respective obligations impossible (“Events of Force

Majeure”).

10.2 The obligations and rights of the Party so excused shall be extended on a day-to-day basis for the

time period equal to the period of such excusable interruption. When such events have abated, the

Parties’ respective obligations hereunder shall resume, unless the Agreement is terminated stands

terminated as per Clause 4.2 (Termination). The Company shall not be required to make the

payment of the Service Fees for the duration the Event of Force Majeure subsists preventing the

Content Creator from providing Services.

11. ASSIGNMENT

The Services to be performed by the Content Creator hereunder are personal in nature, and the

Company has engaged the Content Creator as a result of the Content Creator’s expertise relating to

such Services. The Content Creator , therefore, agrees that the Content Creator will not assign, sell,

transfer, delegate or otherwise dispose of this Agreement or any right, duty or obligation under this

Agreement without the Company’s prior written consent. Nothing in this Agreement shall prevent

the assignment by the Company of this Agreement or any right, duty or obligation hereunder to any

third party.

12. NOTICES

12.1 All notices and communications under this Agreement shall be in writing and shall be deemed to

have been properly given only when (a) personally delivered; or (b) mailed by registered mail or by

a reputed courier service, in each case, to the addresses mentioned in the name Clause above. The

notices shall be duly addressed to:

To the

Compa

Name: Multi-Vere

Technologies

Private Limited

Address: #41/1, New No.

35, Second Floor,

Nanjappa Road,

Shantinagar,

Bangalore,

Karnataka, India -

560027

Attention: The Legal and

Compliance

Department

Email: contac[email protected]bal

To the

Conten

Creator

Address: [•]

Email: [•]

12.2 Any Party may, at any time, change its address, email id or representative for receipt of notices

provided for in this Agreement by giving to the other Party not less than 15 (fifteen) days prior

written notice.

13. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of India, without

giving effect to any choice of law or conflict of law provisions. The Parties consent to the exclusive

jurisdiction of the courts of Bangalore.

14. MISCELLANEOUS

14.1 This Agreement constitutes the entire agreement and arrangement between the Parties on the

subject hereof and supersedes all prior understandings and instruments on such subject. This

Agreement may not be modified other than by a written instrument executed by duly authorized

representatives of the Parties.

14.2 No waiver of any provision of this Agreement shall constitute a waiver of any other provision(s) or

of the same provision on another occasion. Failure of either Party to enforce any provision of this

Agreement shall not constitute a waiver of such provision or any other provision(s) of this

Agreement.

14.3 Should any provision of this Agreement be held by a court of competent jurisdiction to be illegal,

invalid or unenforceable, such provision may be modified by such court in compliance with the law

giving effect to the intent of the Parties and enforced as modified. All other terms and conditions of

this Agreement shall remain in full force and effect and shall be construed in accordance with the

modified provision.

MYlocal ONBOARDING

THIS DOCUMENT IS AN ELECTRONIC RECORD IN TERMS OF THE INFORMATION TECHNOLOGY ACT, 2000

AND RULES THEREUNDER AS APPLICABLE. THIS ELECTRONIC RECORD IS GENERATED BY A COMPUTER

SYSTEM AND DOES NOT REQUIRE ANY PHYSICAL OR DIGITAL SIGNATURES. BY CLICKING ON THE “I ACCEPT”

BUTTON ON THIS ELECTRONIC CONTRACT, YOU ARE CONSENTING TO BE BOUND BY THIS ONBOARDING

AGREEMENT ALONG WITH THE VARIOUS EXHIBITS ATTACHED TO THE ONBOARDING AGREEMENT

(“AGREEMENT”). THIS AGREEMENT HAS BEEN ENTERED INTO BETWEEN MULTIVERSE TECHNOLOGIES

PRIVATE LIMITED (“COMPANY”) INCORPORATED UNDER THE COMPANIES ACT, 2013 AND HAVING ITS

REGISTERED ADDRESS AT # 41/1, NEW NO 35, TRISHA MANSION, SECOND FLOOR NANJAPPA ROAD,

SHANTHINAGAR BANGALORE BANGALORE KA 560027 IN AND BETWEEN THE SELLER (AS DEFINED BELOW).

BY ENTERING INTO THIS AGREEMENT WITH THE COMPANY, THE SELLER HAS BEEN GRANTED ACCESS TO

AND RIGHT TO USE MUTLI-VERSE TECHNOLOGIES PRIVATE LIMITED’S (“MULTI-VERSE”) PRODUCT – THE

‘MYn’ PLATFORM AND ANY APPLICATION DEVELOPED FOR AND ON THE PLATFORM FOR ANY DEVICE OR

OPERATING SYSTEM (COLLECTIVELY “APP”) AND USING MULTI-VERSE’S SERVICES IN CONNECTION WITH

THE APP, INCLUDING BUT NOT LIMITED TO: (A) ACCESS TO RESOURCES; AND (B) ACCESS TO CONTENTS

THROUGH MULTI-VERSE’S NETWORK AND/OR OTHER NETWORKS OPERATED BY MULTI-VERSE ON THE APP

(“MYn SERVICES”). BY USING THE APP AND AVAILING THE MYn SERVICES, THE SELLER AGREES, ACCEPTS

AND UNDERTAKES TO ABIDE BY AND BE BOUND BY THE PRIVACY POLICY OF THE APP AND/OR END USER

LICENSE AGREEMENT OF THE APP AND/OR RULES, GUIDELINES, POLICIES, TERMS AND CONDITIONS THAT

MAY BE UPLOADED ON THE APP OR BY MULTI-VERSE OR THE COMPANY FROM TIME TO TIME.

PLEASE READ THE TERMS OF THIS AGREEMENT CAREFULLY. YOU ACCEPT AND AGREE TO BE BOUND BY ALL

THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF ANY TERM OF THE AGREEMENT IS NOT ACCEPTABLE

TO YOU, PLEASE CEASE USING/ACCESSING THE APP OR ANY OF ITS FEATURES FORTHWITH. USAGE OF THE

APP SHALL BE DEEMED TO BE AN ACCEPTANCE BY YOU OF THE TERMS OF THE AGREEMENT.

THE COMPANY RESERVES THE RIGHT TO UPDATE THE TERMS AND CONDITIONS OF THIS AGREEMENT

FROM TIME TO TIME AS MAY BE NECESSARY AND AS MAY BE DEEMED FIT BY THE COMPANY. ONCE THE

TERMS OF THIS AGREEMENT HAVE BEEN AMENDED OR UPDATED, SUCH UPDATED TERMS WILL BE

RELEASED ON THE APP. UPON RELEASE, THE SAID TERMS WILL EFFECTIVELY SUBSTITUTE THE ORIGINAL

TERMS OF THIS AGREEMENT. THE CONTINUED USE OF THE APP BY THE SELLER AFTER THE RELEASE OF THE

AMENDED OR UPDATED TERMS BY THE COMPANY WILL BE DEEMED TO BE IMPLIED CONSENT BY THE

SELLER OF THE UPDATED TERMS AND CONDITIONS.

1. SELLER’S ELIGIBILITY

1.1. Only those Seller(s) who are competent to enter into legally binding and enforceable contracts as

per the Indian Contract Act, 1872 will be entitled to be registered as a Seller on the App. In the event,

it is brought to the Company’s notice, or the Company discovers that the Seller is incompetent to

contract as per the terms of the Indian Contract Act, 1872, the Company reserves the right to

terminate and cancel the account of the Seller on the App and to take appropriate action against

the Seller under applicable law.

1.2. “Seller” includes any person, entity, organization, body corporate, association of persons (whether

incorporated or not) (i) which offers for sale to the users of the App, any goods, which such person

has manufactured or is authorized to distribute, market, advertise and/or sell; and/or (ii) which

offers to render any service of any description to users of the App, and includes but is not limited to

provision of taxi/cab service (“Cab Service Providers”), mobility as a service, entertainment,

amusement, beauty/grooming and boarding/lodging.

1.3. “Customer” shall mean the person who proposes to purchase the goods sold by the Seller and/ or

avail the services offered by the Seller.

2. SCOPE OF ARRANGEMENT

2.1. The Seller hereby agrees to offer his services through the App and the Company relying on the

representations, undertakings, covenants and indemnities provided by the Seller under this

Agreement, hereby agrees to on-board the Seller on the App, on the terms and subject to the

conditions contained hereinafter.

2.2. The Seller acknowledges, accepts and agrees that (i) the Company’s role under this Agreement is

limited to making available to the Seller, a platform by way of the App for the purpose of connecting

and interacting with a large potential customer base; (ii) the Company is merely an intermediary

under the Information and Technology Act, 2000 and the rules and regulations made thereunder;

(iii) any transaction for sale of any goods and/ or services to any Customer shall strictly be a bipartite

contract / arrangement between the Seller and such Customer; (iv) the Company shall not have any

obligations or liabilities in respect of such contract or arrangement nor would the Company hold any

rights, title or interest in the products/ services sold or offered by the Seller; (v) the Company does

not make any representation, warranty, undertaking or covenant in respect of inter alia the

solvency, financial wherewithal, competency and ability of the Customers who enter into

transactions with the Sellers; (vi) the Company shall not in any manner be held responsible in the

event of breach or violation by the Customer of any of the terms/ conditions of the contract /

arrangement entered into between the Seller and the Customer.

2.3. All contractual/ commercial terms shall be offered by the Seller and agreed between the buyer and

the Seller alone and the Company does not in any manner exercise any power, influence, control or

in any manner involve itself in determining the price that is payable by the buyer to the Seller in

relation to the sale of the goods or provision of services.

2.4. The Sellers are advised to independently verify the bona fides of the particular Customer(s) that the

Sellers choose to deal with on the App and use their best judgment in that regard.

2.5. In the event of any dispute between the Seller and the Customer, the Company shall not in any

manner be required to mediate, intervene or resolve any such dispute, disagreement or conflict.

The Seller alone shall be responsible to deal with, resolve and settle any dispute, disagreement or

conflict that may arise with the Customer.

2.6. The Company shall not in any manner be responsible or liable for any description, content,

photographs, graphics, videos on the MYlocal persona of the App describing the products or services

offered for sale by the Seller. The Seller alone shall be responsible for any inaccuracy, error,

misrepresentation or omission in such description, content, photograph, graphic, or video and/or in

the event such description, content, photograph, graphic, or video is not in compliance with

applicable law.

2.7. The Company shall not in any manner be responsible for the geo-location provided by the Seller on

the App in order to enable the Customers who are within the locality of the Seller to discover,

interact and transact with the Seller. In the event, the geo-location provided by the Seller on the

App is false, misleading and inaccurate or the Company has reasonable grounds to believe that the

geo-location provided by the Seller on the App is false, misleading and inaccurate, the Company

shall be entitled to suspend (partially or completely) or terminate the Seller Account and indefinitely

block the Seller from accessing the App.

2.8. The Seller hereby, accepts, agrees and acknowledges that arrangement between the Seller and the

Company is on a limited and non-exclusive basis and the Company shall have fully power, authority

and discretion to onboard onto the App any person as a Seller, despite the fact that the products/

services offered by such person may compete with the products/ services offered by any Seller on

the App. The Company shall be entitled to enter into an arrangement with such person without the

prior consent, notice or intimation to the Seller.

3. SELLER ACCOUNT AND REGISTRATION OBLIGATIONS

3.1. In the course of the use of the App by the Seller, the Seller agrees to furnish, in addition to the details

already furnished by the Seller to set up their account on MYwork persona of the App (“Seller

Account”), such other additional details as may be required by the Company from time to time.

3.2. The Seller shall, at all times, remain responsible for maintaining confidentiality in respect of the

Seller Account details including but not limited to the login and password details. In the event the

Seller suspects or has reasonable knowledge, belief or information that there has been an

unauthorized access, usage of the Seller Account (including unauthorized and failed attempts to

discover the login details, passwords or security encryption codes of the Seller Account) the Seller

shall forthwith inform the Company in respect of the aforesaid, and the Seller shall thereafter co-

operate with the Company/Multi-Verse in respect of any actions, measures and steps that may be

undertaken by the Company/Multi-Verse in order to safeguard and protect the unauthorized access

and usage of the App.

3.3. In the event, any information or details provided by the Seller in relation to the Seller Account are

false, misleading, inaccurate, incomplete and/or the Company has a reasonable grounds to suspect

that such information is false, misleading, inaccurate, incomplete, the Company shall inform the

Seller and require the Seller to provide the true, correct, accurate and complete information within

a period of 24 (twenty four) hours from the date of intimation by the Company (“Cure Period”). In

the event the Seller fails to furnish the requisite information or details within the Cure Period, the

Company shall be entitled to suspend (partially or completely) or terminate the Seller Account and

indefinitely block the Seller from accessing the App.

4. DEVICE

4.1. For registration on the App, the Seller shall use his own device, of such make, model and version as

may be specified and notified by the Company for the use of the App in its compatibility description

(“Device”).

4.2. In the event the Device is stolen, the Seller shall ensure that his/her Account is immediately blocked,

suspended or deactivated.

4.3. The Seller shall use the Device solely in accordance with the terms of this Agreement. The Seller shall

solely be responsible and liable for any violations of law committed by the Seller, misuse of the

Device and misuse of the sim card used in the Device.

5. SERVICE REQUEST

5.1. The interface of the MYlocal persona on the App wherein the details of the product/service offered

by the Seller including description, content, photographs and images have been posted, shall have

a private chat feature by way of which the Customer who is interested in purchasing the products

offered by the Seller and/or in availing the services offered by the Seller will be able to directly

message, interact, negotiate, and transact with the Seller. Only the Customer shall have the option

to message and initiate communication and interaction with the Seller whose products/services the

Customer is interested in purchasing / availing. The Seller shall, under no circumstance, initiate any

communication, contact or interaction with the Customer.

5.2. Upon the Customer initiating communication with the Seller and consequently, the chat feature on

the Seller account being activated, the Seller shall be entitled to negotiate, discuss, determine and

finalize all terms in relation to the product/service with the Customer including price, payment

methods and terms, date, period, and mode of delivery, and warranties and after-sales services

related to products and services.

5.3. The Customer may make payments to the Seller through any mode acceptable to the parties

including via cash, bank transfer, UPI, or the third party payment gateway provided on the App. It is

hereby clarified that, in the event payment is made by the Customer to the Seller using the payment

gateway linked on the App, the Company is not in any manner responsible for collecting, processing,

facilitating, remitting, refunding or holding back any amounts collected from the Customer and the

Company is not liable for deducting or withholding any taxes under applicable law. In no case shall

the Company be responsible for any incident, transaction, or occurrence of event of any nature, that

transpires between the Customer and the Seller including monetary transactions of any nature.

5.4. The Seller hereby agrees, accepts and admits that the payment facility provided by the Company is

neither a banking nor a financial service, but by making available third party wallets and/or payment

gateways on the App, the Company is merely enabling and facilitating the transactions entered into

between the Customer and the Seller. Further, by making available the aforesaid payment facility,

the Company neither acts as a trustee nor fiduciary with respect to transaction or transaction price.

5.5. During the interaction, communication, and conclusion of transaction between the Customer and

the Seller, the Seller may collect, access, use, store, record or otherwise deal with personally

identified or identifiable information of the Customer including but not limited to name, gender,

age, email address, home address, phone number and/or bank account details of the Customer. The

Seller shall be responsible to keep such information confidential and comply with the provisions of

Clause 8.10 below.

5.6. In addition to the provisions contained herein, the Cab Service Providers shall also be bound by the

specific provisions contained in the Annexure to this Agreement. In the event there is any conflict

between the provisions contained in this Clause 5 and the provisions in the Annexure, the provisions

contained in the Annexure shall prevail and override the provisions contained in this clause.

6. PAYMENT

6.1. In consideration of the Company onboarding the Seller on the App, enabling the Seller to interact

and communicate with a large potential customer base to offer their goods/services, the Seller shall

be liable to pay the Company such listing fees as mentioned on the App depending on the plan

selected by the Seller (“Listing Fee”).

6.2. The Listing Fee will be payable by the Seller as per the timeline stipulated on the App. Only upon

payment of the Listing Fee will the Seller be entitled to offer for sale the goods and/or services on

the App. The Listing Fee will be continued to be paid by the Seller on the App unless the Seller has

cancelled his listing on the App or the listing of the Seller on the App and/or the Seller Account of

the Seller has been terminated, suspended (temporarily or permanently) by the Company on

account of non-payment of any outstanding Listing Fee and/or in accordance with the terms and

conditions of this Agreement.

6.3. The Listing Fee payable by the Seller shall be non-refundable, non-adjustable and non-negotiable

and the Seller shall be liable to pay the same irrespective of inter alia: (i) the quantum or value of

transactions undertaken by the Seller on the App; (ii) whether or not the Seller has been able to

generate any revenue or business on the App.

6.4. The Seller is responsible for the accuracy and authenticity of the payment information provided by

him/her, including the bank account number/credit card details and any other information

requested during the process of making payment of the Listing Fee. The Seller represents and

warrants that the Seller has the right to use any credit card, debit card or any other instrument

through which payment of Listing Fee has been made by the Seller. The Seller agrees and

acknowledges that the Company shall not be liable and in no way be held responsible for any losses

whatsoever, whether direct, indirect, incidental or consequential, including without limitation any

losses due to delay in processing of payment instruction or any credit card/debit card fraud.

6.5. The Company reserves the right to change, terminate or otherwise amend the Listing Fees and billing

cycles at its sole discretion. The Company further reserves the right to change, amend, modify,

substitute or alter the plans offered by it at its sole discretion. The aforesaid amendments shall be

effective upon the amended terms of this Agreement being released on the App. The continued use

of the App by the Seller after the release of the amended or updated terms by the Company will be

deemed to be implied consent by the Seller of the updated terms and conditions.

6.6. The Seller will be able to cancel the listing on the App deactivate its Seller Account via the relevant

application marketplace on its Device. Such cancellation will become effective 30 (thirty) days from

the date of cancellation request being received and accepted. Please note that the cancellation of

the listing by the Seller has no bearing on the listing for which the Seller has already been charged.

Upon cancellation, the Seller will continue to have access to the App until the end of the month for

which the Seller has already been charged after which the Seller shall cease to be listed on the App.

7. REPRESENTATIONS, WARRANTIES AND UNDERTAKINGS

7.1. The Seller hereby represents and warrants to the Company as under:

7.1.1. To the extent the Seller is a company, partnership entity or other entity:

(iv) it is duly incorporated, organized and validly existing under the laws of country in

which it is incorporated.

(v) it has full power and authority to enter into, execute and deliver this Agreement

and to carry out its obligations under this Agreement. The execution and delivery

of this Agreement has been duly authorized by all required corporate action of the

Seller, and no other corporate action on its part is necessary to authorize the

execution or delivery of this Agreement; and

(vi) the execution, delivery and performance by it of this Agreement complies with its

constitution documents.

7.1.2. To the extent the Seller is an individual, he/she has the full power and capacity to executed

and enter into this Agreement and, exercise its rights and perform and comply with its

obligations under this Agreement;

7.1.3. The obligations under this Agreement are valid, binding and enforceable in accordance

with their respective terms;

7.1.4. The execution, delivery and performance of this Agreement by itself and the matters

contemplated hereby do not and will not violate the provisions of any law or any rule

made pursuant to any law or any guideline or other requirements or order of any

governmental body or regulatory authority (whether or not having the force of law) and

that all requirements of any such law, guidelines, requirement or order have been fully

complied with and satisfied;

7.1.5. The Seller has obtained and shall continue to obtain and maintain all the necessary

consents, authorizations, permits, licenses, approvals, permissions and sanctions that may

be required by the Seller under applicable law in relation to the products sold by the Seller

and/or services offered by the Seller;

7.1.6. All products sold pursuant to this Agreement are not and will not be subject to any health,

safety, defect or product quality recall or prohibitive order of any governmental authority

or otherwise not disallowed to be sold through online sales or prohibited under any

applicable law.

7.1.7. The Seller shall at all times comply with and abide by the applicable laws, rules,

regulations, guidelines, notifications including but not limited to anti-money laundering

(including ‘know your customer’ and ‘customer due diligence’), economic sanctions laws

and regulations. Neither party will engage in a transaction pursuant to this Agreement

that will cause the other party to violate the aforesaid laws, rules, regulations;

7.1.8. The Seller shall at all times comply with the provisions of the Integrated Goods and

Services Tax, Central Goods and Services Tax and Union Territory Goods and Services Tax

and/or State Goods and Services Tax in respect of the goods/services supplied by the

Seller. The Seller accepts, undertakes and acknowledges that it is the responsibility of the

Seller to charge appropriate goods and services taxes on the goods sold and/or the

services rendered and for remitting the same to the appropriate government. The

Company shall not in any manner be responsible for any deficiency and/ or omission on

the part of the Seller.

7.1.9. There is no action, suit, proceeding, claim, arbitration, inquiry or investigation pending

against Seller, its activities, properties or assets or for its winding up which may materially

affect its financial condition. It is not a party to or subject to the provisions of any order,

writ, injunction, judgment or decree of any court or governmental authority or

instrumentality which affects the business or interests of Seller;

7.1.10. There are no restrictions, hindrances or encumbrances of any nature, which in any manner

restrict the performance of the obligations by the Seller under this Agreement;

7.1.11. The products sold by the Sellers shall not violate the intellectual property rights of any

third party and for any breach or violation of such intellectual property rights, the Seller

shall be solely responsible;

7.1.12. The Seller Trademarks (defined below) and all the rights title and interest in such Seller

Trademarks are the sole property of the Seller or its licensors and the Seller Trademarks

do not infringe or pass off the trademarks or logos or service marks or other intellectual

property rights of any third party and there is no claim, action or proceeding pending

before any governmental authority that prevents or prohibits Seller from using or

exploiting the Seller Trademarks under this Agreement;

7.1.13. All the information, data, content, pictures, description of the products/ services listed on

the App by the Seller are true, correct, accurate and not misleading in any manner;

7.1.14. All information or data uploaded or transmitted by Seller on the App, or to the Customer

shall be free from any virus, worm, defect, trojan horse, or any other feature designed to

damage or degrade in any manner the performance of the App;

7.1.15. The Seller shall at all times abide by the terms and conditions of the privacy policy and end

user license agreement available on the App including in particular the restrictions on the

usage of the App (Clause 7 of the end user license agreement); and

7.1.16. The Seller will not in any manner host, display, upload, modify, publish, transmit, update

or share any information that is objectionable.

8. DUTIES AND OBLIGATIONS

8.1. The goods sold/ service provided by the Seller through the App shall be of merchantable quality and

fitness. The Seller shall be liable for any loss caused to the Company and/or the Customer due to

any negligence of the Seller in respect of the goods and/or the services;

8.2. In the event the Seller is required to dispatch, deliver goods to the Customer, the Seller shall ensure

that the products are delivered to the Customer in a timely manner and during the usual hours of

business.

8.3. The Seller shall ensure and confirm that he/she understands the language of the App and shall

ensure that he/she chooses the language that he/she bests understands from amongst the

languages that the App supports;

8.4. The Seller shall immediately bring to the notice of the Company any deviation that may occur other

than in the ordinary course of business during the course of sale of the goods and/or provision of

the services, including but not limited to any accidents, damage to life or property;

8.5. The Seller, who is engaged in rendering services, shall ensure that the service to the Customer is

provided in a safe, courteous, effective and timely manner;

8.6. The Seller shall not engage, assist, and/or abate in commission of any unlawful or illegal activity on

the App;

8.7. The Seller shall ensure that the Device on which the App is installed is not unavailable, switched off

or out of coverage area while a transaction for goods or services is underway between the Customer

and the Seller;

8.8. The Seller shall not, either directly or indirectly, engage in any conduct that inter alia: (i) damages

the reputation or causes inconvenience in any manner to the Company or Multi-Verse or the App;

or (ii) brings upon negative publicity upon the Company or Multi-Verse or the App or showcases the

Company or Multi-Verse or the App in a bad light;

8.9. The Seller shall not, at any time, exaggerate or over-emphasize the attributes of the goods and/or

services offered by it on the App so as to mislead the Customer/users of the App;

8.10. If and to the extent the Seller collects, accesses, uses, stores, records, or otherwise process any

personally identified or identifiable information such as name, age, gender, email address, physical

address, phone number, in any form that can be linked to a specific individual (“Personal

Information”) the Seller shall comply with applicable data protection laws, rules and regulations

governing the collection, use, protection, breach notification, retention, disclosure of Personal

Information including but not limited to Information Technology Act, 2000 and the Information

Technology (Reasonable Security practices and procedures and sensitive personal data or

information) Rules, 2011 including any requirements applicable to storage or cross-border transfer

of Personal Information outside India; and

8.11. In addition to the aforesaid, Cab Service Providers shall comply with the duties and obligations as

set forth in the Annexure to this Agreement.

9. INTELLECTUAL PROPERTY

9.1. Seller hereby grants to the Company and its affiliates a royalty-free, non-exclusive, worldwide,

irrevocable right and license to use, reproduce, perform, display on the App and on other social

media platforms of the Company and its affiliates including Multi-Verse, and in advertising and other

marketing communications of the App, the copyright, trademark and/or any other intellectual

property rights belonging to the Seller (“Seller Trademarks”).

9.2. Notwithstanding the foregoing, nothing in this Agreement will be construed as restricting the

Company or its affiliates, including Multi-Verse, from using any Seller Trademarks in a manner

permitted under applicable law without a license from Seller. All goodwill arising out of use of Seller

Trademarks by the Company, or its affiliates will inure solely to the benefit of Seller and its affiliates.

9.3. The Company grants to the Seller a limited, non-transferable, non-exclusive, non-sub licensable,

non-assignable and personal license to use the trademarks, copyrights, and/or intellectual property

rights belonging to the Company and its affiliates only for the following purposes: (i) on the Seller’s

invoice for transaction concluded on the App; (ii) on any packaging material used by the Seller for

delivery of the goods sold on the App; and (iii) any advertising or promotional material used to

indicate that goods/services of the Seller are offered for sale on the App.

10. CONFIDENTIAL INFORMATION

10.1. The Parties agree and undertake that during the term of this Agreement and thereafter the Parties

shall keep the terms and conditions of this Agreement, the Personal Information collected, accessed,

used, stored or recorded by it and all data and information disclosed and divulged by the Company

to the Seller or which comes to its knowledge whether in print, digitalised, any other electronic form,

oral or software format, whether or not marked “Confidential” (“Confidential Information”) strictly

confidential.

10.2. All Confidential Information supplied to or received by the Seller from any source shall be kept

confidential by the Seller unless and to the extent that:

10.2.1. disclosure is required by any governmental authorities in order to comply with any official

directive or guideline; provided however, that the Seller shall promptly notify the

Company and shall take all steps to limit, as far as reasonably possible, the extent of such

disclosure;

10.2.2. disclosure is made in confidence on a need to know basis to consultants, legal or financial

advisors of the Seller, provided that each Person to whom such disclosure is made has

given an undertaking on the same terms as this Clause; or

10.2.3. such Confidential Information can be demonstrated by the Seller to be in the public

domain through no breach or default on the part of the Seller, and to the extent that it is

in the public domain, the confidentiality obligations in this Clause shall cease to apply to

such Confidential Information and in such cases, this obligation shall cease only to the

extent required under the respective circumstances.

11. DISCLAIMER OF WARRANTIES

11.1. The Seller expressly agrees that use of the App (including its Services) thereon is at the sole risk of

the Seller. The App and its Services are provided on an “as is” and “as available” basis. The Company

expressly disclaims any and all liabilities, warranties, representations, conditions, or indemnities of

any kind, whether express or implied including, but not limited to any and all liabilities and

warranties of fitness for a particular use or purpose, on-infringement, title, operability, condition,

value, accuracy of data and system integration.

11.2. The Company expressly disclaim any liabilities and warranties regarding security, accuracy,

reliability, timeliness and performance of the App or that the App and its Services will be error free

or that any errors will be corrected.

11.3. The Company makes no representations concerning, and do not guarantee, the accuracy of the

Services offered on the App, including but not limited to, any information provided through the App

or their applicability to the Seller’s individual circumstances.

11.4. The Company assumes no liability for providing or granting of any documents, legal or otherwise to

the Seller. The Seller understands that the Company merely provides a technology platform to

connect Sellers with Customer and the ultimate liability rests on the Seller and not on the Company.

12. INDEMNITY

12.1. The Seller will indemnify, defend, and hold harmless the Company, the Company’s affiliates and

Multi-Verse and its affiliates, and each of their respective directors, officers, employees, contractors,

agents and representatives, from and against any and all claims, causes of action, demands,

liabilities, losses, costs or expenses (including, but not limited to, reasonable attorneys’ fees and

expenses) arising out of or relating to any of the following matters:

12.1.1. Seller’s access to and use of the App;

12.1.2. Seller’s violation of any of the terms and conditions of this Agreement;

12.1.3. Seller’s violation of any rules, regulations, acts or laws that are in force or that may come

into force from time to time;

12.1.4. Non-performance or breach of any covenant, undertakings and obligations of the Seller

under this Agreement;

12.1.5. Negligence, misconduct or fraud committed by the Seller; and

12.1.6. Seller’s violation of any third party rights.

12.2. The Company reserves the right to assume the exclusive defence and control of any matter

otherwise subject to indemnification by the Seller, in which event the Seller hereby agrees,

undertakes and confirms to cooperate with the Company in asserting any available defences.

13. LIMITATION OF LIABILITY

13.1. To the maximum extent permissible by applicable laws, in no event will the Company and/or its

affiliates and Multi-Verse be liable to you for any damages whatsoever, including without limitation,

indirect, incidental, special, punitive or consequential damages, or lost profits, arising out of, or in

connection with, your use of the App or its Service, whether or not the damages are foreseeable,

and/or whether or not the Company has been advised of the possibility of such damages in advance.

In the event, the Seller is in a jurisdiction that does not allow limitation of liability in the manner

stated hereinabove, the limitation shall apply to you to the extent permitted by applicable laws. If

the Seller is dissatisfied with the Services on the App, the sole and exclusive remedy of the Seller is

to discontinue using the App.

13.2. Except as otherwise required by applicable law, any claim or cause of action arising out of or relating

to your use of the App, must be brought within 30 (thirty) days of the occurrence of the event giving

rise to the claim or cause of action, or the same will be deemed to be forever barred.

13.3. The Company and/or its affiliates shall, under no circumstances whatsoever, be liable for any delay

and/or default in performance under this Agreement caused by an event beyond the reasonable

control, including but not limited to, war, accident, lock-down, act of god, pandemic, industrial

action, embargo or a delay, failure or default by you, your wireless carrier, or any other supplier of

goods or services to the Company or the Seller.

13.4. The Company and/or its affiliates disclaim any liabilities and warranties regarding security, accuracy,

reliability, timeliness and performance of the App or that the services on the App will be error free

or that any errors will be corrected or the services offered by third parties on the platform of the

app will never result in any liability for the Seller, no advice or information provided to the Seller by

the Company will create any liability or warranty that is not expressly stated in this Agreement.

14. TERM AND TERMINATION

14.1. This Agreement shall continue, unless terminated as per the terms of this Agreement.

14.2. The Company shall have the right to terminate this Agreement forthwith upon the occurrence of the

following events:

14.2.1. Breach of the terms and conditions of this Agreement, the end user license agreement

and/or the privacy policy on the App;

14.2.2. Failure on the part of the Seller to pay the Subscription Fee within the time period as

provided in Clause 6;

14.2.3. Wilful negligence, gross misconduct, fraud, misappropriation committed by the Seller in

relation to products sold or services offered on the App;

14.2.4. The Seller is declared as an undischarged insolvent and/or a petition for relief under any

bankruptcy or insolvency is filed by or against Seller or the Seller makes an assignment for

the benefit of the creditors, or a receiver or an administrative receiver or administrator is

appointed in relation to the assets of the Seller;

14.2.5. Order, decree, judgment or award is passed by a court of competent jurisdiction,

governmental authority or department, regulator and/or tribunal, prohibiting, debarring,

restraining, injuncting the Seller from selling the products and/or rendering the services

offered for sale on the App;

14.2.6. In case of a Cab Service Provider, violation or contravention of the terms of the Zero

Tolerance Policy by the Cab Service Provider;

14.2.7. The Company is of the opinion that any information provided by the Seller on the App

including but not limited to the identity of the Seller, description, pictures, graphics of the

products/services offered for sale by the Seller are false, inaccurate and misleading; and

14.2.8. The Company is of the opinion that continuation of the sale of goods or provision of

services by the Seller on the App may cause legal liability for the Company or any of its

affiliates and Multi-Verse.

14.3. In consequence of the termination of this Agreement by the Company: (i) the Company will, with

immediate effect, block Seller’s access to the Platform/App and consequently, the Seller shall not

be able to offer for sale any products/services to the users of the App and thereafter the Seller shall

not have the right to re-register himself /itself as a Seller on the App at any time after such

termination, unless the Company, in its discretion, permits such re-registration; (ii) the Seller shall

forthwith pay to the Company the outstanding Subscription Fee payable by the Seller; and (iii) the

Seller shall forthwith return to the Company all the Confidential Information of the Company in its

power, possession, control and custody. Where the Confidential Information cannot be returned in

material form, Seller shall destroy all of the Company’s Confidential Information in its power,

possession, control and custody and shall provide the Company with a certificate of destruction with

respect to the same.

15. GENERAL

15.1. No failure on the part of the Company to exercise, and no delay on the part of the Company in

exercising, any right or remedy under this Agreement will operate as a waiver thereof, nor will any

single or partial exercise of any right or remedy preclude any other or further exercise thereof of the

exercise of any other right or remedy. The rights and remedies of the Company provided in this

Agreement are cumulative and not exclusive of any other rights or remedies provided by law or

otherwise.

15.2. This Agreement contains the entire agreement between the Parties with respect to the subject

matter of this Agreement, and supersedes all prior agreements, understandings, representations,

undertaking or negotiations, whether written or oral, between the Parties with respect to such

subject matter.

15.3. In the event of any conflict between the provisions of this Agreement and the end upper license

agreement and/or privacy policy on the App, the provisions of this Agreement will prevail and apply.

15.4. In the event any term or provision of this Agreement shall for any reason be held invalid, illegal or

unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other

term or provision under this Agreement, and this Agreement shall be interpreted and construed as

if such term or provision, to the extent which it is invalid, illegal or unenforceable, had never been

contained in this Agreement.

15.5. The Parties hereby agree that the Company is entitled to assign all/any of its rights and/or its

obligations under this Agreement without seeking consent from the Seller. However, the Seller shall

not be entitled to assign or transfer this Agreement, or any rights or obligations or interest herein,

whether in whole or in part, without prior written consent of the Company.

15.6. The Seller acknowledges that any violation of the terms of this Agreement would result in damages

to the Company which could not be adequately compensated by monetary compensation alone. In

the event of any violation by the Company of the terms of this Agreement, in addition to all other

remedies available at law and at equity, the Company shall be entitled as a matter of right to apply

to a court of competent jurisdiction for relief, waiver, restraining order, injunction, decree or other

remedy as may be appropriate to ensure compliance by the Seller with the terms of this Agreement.

15.7. This Agreement is written in the English Language and shall prevail over any translation thereof.

16. CONTACT INFORMATION

16.1. In the event of any questions about the terms of this Agreement or the App, please contact the

grievance officer, nodal officer or the customer care of the Company. Your grievance, if any, will be

redressed within the period prescribed under applicable law.

Entity Name: MULTI-VERSE TECHNOLOGIES PRIVATE LIMITED

Registered Office Address: # 41/1, New No 35, Trisha Mansion,Second Floor Nanjappa

road, Shanthinagar Bangalore Bangalore KA 560027 IN

Grievance Officer: Sanidhya Saroj

Email id: contact@myn.global

17. GOVERNING LAW AND JURISDICTION

17.1. This Agreement shall be governed by and construed in accordance with the laws of India.

17.2. Any dispute arising out of or in connection with this Agreement including any question regarding its

existence, validity or termination shall be referred to and finally resolved by arbitration. The

arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The

seat and venue of arbitration shall be Bangalore, Karnataka and shall be conducted by a sole

arbitrator appointed by mutual consent of the Seller and the Company, failing such agreement, the

sole arbitrator shall be appointed as per the Arbitration and Conciliation Act, 1996. All arbitration

proceedings shall be in the English language. The decision of the arbitrator shall be final and binding

on all the Parties. Nothing in this Clause shall prevent the Parties from obtaining interim relief from

a court of competent jurisdiction.

17.3. Subject to the provisions contained in clause 17.2, the courts of Bangalore, Karnataka shall have

exclusive jurisdiction is relation to matters arising out of or in connection with this Agreement.

Annexure

Part A- Terms and Conditions

1. Service Request

In addition to the provisions contained in Clause 5, the following provisions shall be applicable for Cab Service

Providers:

1.1. Upon receipt of a service request, a booking will be allotted to the Cab Service Provider on the Device

or in such other manner as may be agreed between the Cab Service Provider and the Company, from

time to time;

1.2. Upon a service request being allotted to the Cab Service Provider on the App, the Company may

share with the Customer, the picture of the driver, details of the vehicle including vehicle number

and model, and such other information as required under applicable laws or as the Company may

deem fit, as the case may be, required by the Customer to identify the driver and the vehicle;

1.3. Thereafter the Customer and the Cab Service Provider shall finalise and agree upon the fare for the

ride through the options made available on the App;

1.4. Once the ride is confirmed by the Cab Service Provider, the Cab Service Provider shall duly complete

the booking allotted to him and promptly notify the Company by means of a text or call to the

Customer through the calling/messaging services provided on the App of any deviations to the

booking, which may affect the provision of the Service;

1.5. In the event the Cab Service Provider requires any assistance in connection with the App, service

requests, etc. therein, he / she should contact the customer support of the Company through the

option provided on the App; and

1.6. The App shall recommend the minimum recommended fare to the Cab Service Provider basis the

per-kilometre-rate fixed by the governmental authorities. However, the Company shall have no

control over the fare actually agreed between the Cab Service Provider and the Customer, and the

same may differ from the recommended fare. The Cab Service Provider shall not charge a fare higher

than the maximum fare fixed by the governmental authorities for the relevant territory.

2. Duties and Obligations of the Cab Service Provider

In addition to the provisions contained in Clause 8, the Cab Service Provider shall comply with the following

duties and obligations:

2.1. The Cab Service Provider shall at all times, comply with the Zero Tolerance Policy of the Company as

specified in Part B of this Annexure.

2.2. The Cab Service Provider shall be deemed to be informed and shall also strive to stay informed about

conditions such as strikes, curfews, bandhs, traffic disruptions, weather conditions that could affect

the cab service provided by him/her. The Cab Service Provider shall, immediately intimate the

Company and disclose any such aforesaid calamity that he/she may become aware of.

2.3. The Cab Service Provider shall ensure registration of the vehicle at all times and shall hold and keep

updated / renewed all licenses, insurance and permits necessary for the use of vehicle on the App.

2.4. The Cab Service Provider shall not allow unauthorized persons to drive the vehicle. The Company

reserves the right to take any action at its sole discretion for any violation by the Cab Service

Provider, which may extend to but not limited to termination an/or other legal action.

2.5. The Cab Service Provider shall ensure comprehensive insurance including without limitation third

party insurance of the vehicles and such other insurance as may be required by applicable law is

obtained and always maintained, and the Customer and/or the Company shall not be liable for

taking insurance or paying premium thereof in respect of the vehicle or any liability arising out of

plying of such vehicle.

2.6. The Cab Service Provider shall not use / access video / interactive content on the App or Device or

otherwise while driving the Vehicle.

2.7. On allotment of a booking in response to a service request, the Cab Service Provider shall ensure

that the vehicle arrives to the pick-up location on time.

2.8. The Cab Service Provider shall ensure that the Customer pays the fare as well as additional surcharge

(if applicable) and any fee or levy presently payable or hereinafter imposed by applicable law.

2.9. In the event any Customer leaves his/her property in the vehicle, the same shall not be pilfered or

tampered with by the Cab Service Provider and shall be reported immediately by the Cab Service

Provider directly to the Company and either promptly returned to the Customer or deposited with

the Company.

2.10. The vehicle shall be the sole responsibility of the Cab Service Provider and the Cab Service Provider

shall be liable or responsible for any loss or damage to the vehicle caused by a Customer or any

other third party for any reason whatsoever.

2.11. The Cab Service Provider: (i) shall not drive rashly, shall follow traffic regulations and all applicable

laws during the performance of the Services; (ii) shall not consume liquor / cigarette / bidi, or any

other kind of intoxicant while driving the vehicle; (iii) shall not undertake any activity which might

bring harm or distress to the Customer.

2.12. The Cab Service Provider shall not take any personal calls except in the event of an emergency,

without prejudicing the safety of the vehicle and the Customer. The Cab Service Provider shall take

all calls from the Customer and the Company only after stopping the vehicle at an appropriate

location to take the call, without being a hindrance to the traffic around him or without violating

any traffic rules.

2.13. Any cancellation of the allotted booking is prohibited except in exceptional circumstances based on

a justifiable explanation provided by the Cab Service Provider. The Cab Service Provider shall

immediately inform the Company in case of any cancellation or refusal of the allotted booking.

Further, the Company hereby reserves the right to cancel the Cab Service Provider’s registration and

disable the Cab Service Provider’s access to the App in the event the Company, at is sole discretion,

is of the opinion that the Cab Service Provider has been unduly and unjustly cancelling booking

he/she has accepted or is refusing to provide services to the Customer.

2.14. The Cab Service Provider agrees that all costs associated with the vehicle including maintenance and

fuel shall be borne by the Cab Service Provider.

2.15. The Cab Service Provider acknowledges that neither does the Company own the vehicle used by the

Cab Service Provider nor does the Company in any way exercise any control, supervision or direction

over the service provided by the Cab Service Provider to the Customer and the Company shall not

be held liable or responsible in any manner whatsoever for any insufficiency or deficiency of the

service rendered by the Cab Service Provider.

2.16. The Company may require the Cab Service Provider to affix the logo and/or sticker bearing the brand

name ‘MYn’ or any other brand on the vehicle. In such an event, the Cab Service Provider shall

extend all necessary support and assistance to the Company for affixing the aforesaid logo/sticker

on the vehicle. It is hereby clarified that the Cab Service Provider will not be entitled to any additional

payments and/or commission for the for affixing the said logo/sticker on the vehicle and the same

will have to be removed by from the vehicle in case of suspension or termination of the Cab Service

Provider’s account.

2.17. The Cab Service Provider shall use the vehicle only for the purpose of providing services to the

Customers through the App and shall not use the vehicle for providing cab/taxi related services

either on behalf of any other cab aggregator or on a private arrangement basis or use the cab bearing

the logo or branding of ‘MYn’ for any other purpose.

Part B- Zero Tolerance Policy

The Cab Service Provider will strictly follow this policy which shall be subject to change and any

changes shall be intimated to the Cab Service Provider, from time to time

1.1. Cab Service Provider shall at all times:

1.1.1. greet Customer both at pick up and drop;

1.1.2. manage the luggage of the Customer (both at pick-up and drop point);

1.1.3. ensure that vehicle’s AC is turned on before Customer boards the vehicle;

1.1.4. refrain from playing loud music (above mid-level of the stereo) or music through any kind

of earphone device;

1.1.5. keep the Vehicle clean;

1.1.6. make the vehicle available for field audit within 2 business days’ time period from such

breach. Till then no bookings shall be provided and the vehicle will be blocked from the

device;

1.1.7. ensure that he/she has adequate change with him so that at all times he is in the position

to return the balance amount to the Customer;

1.1.8. reach the pickup point (before pick-up time ); and

1.1.9. intimate the Customer that he has reached at the pick - up location.

1.2. Cab Service Provider shall not:

1.2.1. proactively ask for ‘tips’ from the Customer;

1.2.2. create hassle for the Customer for change while collecting fare;

1.2.3. stop the vehicle for filling fuel in between the journey without the permission of the

Customer;

1.2.4. make any personal stops during the journey;

1.2.5. proactively engage into a personal conversation with the Customer and shall not resort to

any kind of unpleasant behaviour with Customers;

1.2.6. make unwarranted use of the Customer contact details after the Customer has been

dropped at the destination;

1.2.7. take any long route when there is another short route known to him for reaching the

destination;

1.2.8. under any circumstance argue with the Customer/ use abusive words / raise his voice tone

while talking to the Customer;

1.2.9. exceed the speed limit of: (i) 50 Kms per hour within the city; (ii) 60 Kms per hour on state

highways; and (iii) 80 Kms per hour on national highways;

1.2.10. carry any unauthorized goods or persons till the completion of the ride.